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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

news

New careers platform launches to bring new talent into aviation

16 December 2021 | By International Airport Review

The Aviation Skills Retention Platform has launched a new free-to-use recruitment platform, Talentview Aviation, to further support the future aviation workforce.

news

Gatwick to further its net zero journey with an Electric Forecourt

14 December 2021 | By International Airport Review

London Gatwick Airport is to build an Electric Forecourt, the net zero carbon equivalent of a petrol station, for passing passengers, commuters, staff, residents, and businesses.

news

‘Reimagining the customer experience’ at Dallas Fort Worth Airport

13 December 2021 | By International Airport Review

Dallas Fort Worth International Airport is set to trial digital identity services, allowing enrolled digital ID holders to access airside locations by simply scanning their face at the security checkpoint.

news

World’s first health biometric corridor welcomed at Seychelles Airport

9 December 2021 | By International Airport Review

Seychelles International Airport has welcomed the world’s first cutting-edge health biometric corridor for traveller screening, installed by Travizory Border Security.

news

Love Actually is all around at Heathrow

8 December 2021 | By International Airport Review

London Heathrow Airport has welcomed the return of the iconic opening scene of Love Actually, recreated to reflect on the ongoing challenges caused by the COVID-19 pandemic.

news

Dallas Fort Worth Airport welcomes new biometric check-in technology

8 December 2021 | By International Airport Review

Spirit Airlines has launched a new automated self-check-in technology with a biometric photo-matching system at Dallas Fort Worth International Airport, designed to streamline flight check-ins.

news

HKIA reaches milestone for the expansion of its Three-runway System

7 December 2021 | By International Airport Review

Airport Authority Hong Kong has reached an important milestone for its Three-runway System expansion, as the North Runway at Hong Kong International Airport has been re-designated as the Centre Runway.

news

Edmonton Airport welcomes first step towards drone logistics operations

7 December 2021 | By International Airport Review

Edmonton International Airport has welcomed the first Sparrow drone flight within the airport, helping to pave the way for the future of drone delivery operations in aviation.

news

Mumbai International Airport commits to an inclusive travel experience for all

6 December 2021 | By International Airport Review

Mumbai International Airport has announced its further commitments to creating an inclusive and accessible airport experience for passengers with disability.

article

Cleaner, Greener Airports: Making Aviation More Sustainable – Toronto Pearson International Airport

3 December 2021 | By Todd Ernst

Todd Ernst, Director of Aviation Infrastructure, Energy, and the Environment for Toronto Pearson Airport, explains how Canada’s largest airport has set clear targets for net zero emissions and net zero waste by 2050.

news

Renewed Helsinki Airport the first to be named after its passengers

3 December 2021 | By International Airport Review

Helsinki Airport becomes the first airport to offer passengers the chance to name the airport after themselves by adding their name to the official sign on the airport’s façade.

news

JFKIAT to launch AI-powered contactless retail concept at JFK Terminal 4

2 December 2021 | By International Airport Review

JFKIAT has partnered with SSP America and Zippin to launch a new AI-powered contactless retail concept at John F. Kennedy International Airport’s Terminal 4.

news

JFKIAT launches new ApronAI Turnaround Control solution at JFK Airport

30 November 2021 | By International Airport Review

JFKIAT is leveraging a new artificial intelligence technology, the ApronAI Turnaround Control solution, at John F. Kennedy International Airport’s Terminal 4.

news

HKIA’s Flight Token passenger biometrics technology wins award

29 November 2021 | By International Airport Review

Hong Kong International Airport’s Flight Token biometrics technology has won 'Best Innovation in Airport Passengers Related Processes' in the Amadeus & ACI World Technology Innovation Awards 2021.

news

Fiumicino Airport launches new AirPort Operations Centre

26 November 2021 | By International Airport Review

Fiumicino Leonardo Da Vinci Airport has inaugurated its new AirPort Operations Centre, which is designed to revolutionise the approach of airport operations.

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Latest News

Terminal Operations