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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

news

Rick Hansen Foundation awards Vancouver certification for accessibility

7 December 2018 | By International Airport Review

Vancouver International has received the gold rating from the RHFAC programme and is the first airport to receive the rating.

news

International Airport Review’s IT & Security Conference commences

4 December 2018 | By International Airport Review

On day one of our conference we look into the ways the industry has developed to the needs of the passenger today, and the way security assists.

Content Hubs

AlertEnterprise Inc.

news

Heathrow Airport launches new app for visually impaired passengers

30 November 2018 | By International Airport Review

An investment of £23 million for the 6,000 visually impaired passengers that travel through Heathrow each year results in an app which connects those in need to trained professionals.

news

Software to improve efficiency, passenger experience, and systems ROI

29 November 2018 | By Synectics

Professionals visiting Airport IT & Security 2018 are invited to attend a seminar on how to optimise data from disparate systems in order to boost efficiency, improve passenger experience, and maximise investment in technology.

news

CANSO brings together humans and new technology through ATM

28 November 2018 | By International Airport Review

CANSO has outlined the opportunities and challenges offered by new technologies and a new approach to human performance to improve aviation safety.

news

Heathrow launches first UK airport Living Wage roadmap

28 November 2018 | By International Airport Review

New suppliers and contracts to supply Heathrow from December 2018 will be required to pay Living Wage and not use zero-hour contracts at the airport, safeguarding thousands of new jobs with expansion.

news

Gatwick has welcomed 46 million passengers in last 12 months

26 November 2018 | By International Airport Review

As more passenger arrive at Gatwick, the airport works hard to mitigate the knock on effects, such as noise pollution.

Content Hubs

Copenhagen Optimization

news

Narita International Airport tops list for best airport for remote working

22 November 2018 | By International Airport Review

Study conducted by PowWowNow has developed a list of best and worst airports to work remotely at, Japan tops the list, while the UK falls short.

article

Delivering a robust and innovative airport management system

22 November 2018 | By Kevin Faulkner

In an exclusive Q&A we speak to Kevin Faulkner, Business Development Director at Airport Information Systems Ltd, about his role in the industry and the challenges associated with the deployment of effective airport management systems.

video

Heathrow case study: Reserve & Collect digital marketplace

21 November 2018 | By AOE

Creating the future of digital travel retail: Case Study how Heathrow and AOE transformed Heathrow's Reserve & Collect Boutique into a digital omni-channel marketplace based on AOE’S award-winning OM³ platform.

video

OM³: The digital airport solution

21 November 2018 | By AOE

AOE’s award-winning OM³ platform is a digital marketplace, consisting of a unique and modular set of pre-integrated omnichannel functionalities, services and infrastructure.

news

Local communities consulted over new Wanaka Airport

21 November 2018 | By International Airport Review

With a 100-year lease, Queenstown Airport Corporation is ensuring that the development at Wanaka Airport is future-proof and fit for future generations.

news

New super-sized outdoor advertising screens at Melbourne Airport

21 November 2018 | By International Airport Review

New outdoor advertising screens, installed at Melbourne Airport, will reach more people than ever before and are on a scale larger than anywhere else in Australia.

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Latest News

Terminal Operations