Award Nominee

Copenhagen Optimization

Better Airport®

Next generation airport T-CDM solution



Since forming Copenhagen Optimization in late 2014, we have been working with major airports across the globe delivering significant benefits. This includes a 51% reduction in security wait times at Geneva International Airport, an 18% efficiency gain in check-in and baggage at Toronto Pearson, and a 10% increase in security staff efficiency at Dublin Airport. Soon after forming Copenhagen Optimization, we started our journey towards creating the best airport planning solution in the world – Better Airport® – and the first part of our journey has been successful. We are now live in multiple airports and the roadmap for the future development of Better Airport® matches the requirements of airports globally when it comes to optimization of the terminal operation.

So, why are we different from the other companies in the market? First and foremost, we have a solid background from planning, plan execution, and plan evaluation of the airport operation with our core team having a background from central planning functions at Copenhagen Airport. We believe that these insights are critical to successfully building our software solution. Better Airport® is built for the airport operation with a clear focus on being able to accurately cover the airport operation of any airport in the world. From a technical perspective, we are using the most recent technology advances securing a cloud-based Software-as-a-Service platform – easily accessible from desktop, tablet, and mobiles – and in line with the latest IT security standards. We have invested heavily in user experience, simplifying and streamlining the planning process. Add to that the fact that Better Airport® encompasses all users and the full planning horizon, meaning that users experience a similarity across all parts of Better Airport®.

When it comes to the implementation of our solution, our airport planning experts are focused on working with the airport team to calibrate Better Airport®. We are a joint consultancy and software company within airport operations, meaning that our airport planning experts are used to solving planning challenges in day-to-day airport operations. This assures the airport that we have the essential deep understanding of the planning challenges that the airport faces now and in the future. In combination with calibration of Better Airport®, we fully expect to uncover options for the improvement of the current operation in cooperation with our airport clients, further adding value to the operation as well as strengthening the airport’s own planning expertise.

A key differentiator of our solution is the level of automation and optimization that we have built-in while assuring that the user still maintains control. This has reduced the time it takes to create a weekly plan in London Luton Airport by 89% to only 20 minutes and reduced time to plan in other airports by more than 75%. Additionally, our solution includes a machine learning element assuring that the generated operational plans are self-correcting in case of deviations in the input parameters.

Flexibility in our solution architecture is important and Better Airport® is based on a set of different calculation engines. These engines have been combined to create the current Better Airport® solution. With our engines, we have the possibility to create new models and cater for new rules and thus we match the expectations from airports globally well in this regard.

Also, Better Airport® is built with flexible APIs allowing us to easily integrate to upstream and downstream solutions.

Our clients are impressed with our ability to see their operation through their own eyes. We make every effort to ensure that solutions suggested by us are manageable by the organization. Respect for the fact that airports are huge organizations with many stakeholders who all need to be brought on board to ensure that change takes place from within to ensure change delivers the desired improvements.

What our clients say about us:

“Copenhagen Optimization successfully identified key initiatives that provided valuable capacity using real world experience. Their approach and knowledge was well received by all levels of our organization.”

– Darin Juby, Associate Director, Aviation Business Research and Projects, Greater Toronto Airports Authority

“This new forecasting solution will allow us to meet an increasing demand for more dynamic, timely and accurate security forecasting. Working with CopOpt we have reduced the time taken to produce the security forecast, demonstrated an improvement in forecast accuracy and have found an intuitive product that more than fits the needs of our Business Planning Team”

– Zoë Todd, Head of Integrated Business Planning at Edinburgh Airport

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