Issue 6’s Guide to Airport Apps
Posted: 16 December 2019 | International Airport Review | No comments yet
With passengers expecting real-time information and reliable connectivity at their fingertips, applications for smartphones and portable devices are frequently being introduced by airports.
With a wide range of features, many airport apps offer passengers the ability to forward plan, check in, schedule parking and even purchase duty-free items before they arrive at the airport.
Within this section of the magazine, we hear from three different airports regarding how they are using apps, and the feedback they have received so far:
- The benefits of airport apps in a technologically-driven world
Tara Hernandez from Gerald R.Ford International Airport details how the airport’s app drastically improves the passenger journey; ensuring flying from the airport is not a stressful experience. - Providing passengers with peace of mind
Kate Hall, Marketing and Communications Manager at Newcastle International Airport, discusses how to develop a successful airport app and use it to create the perfect passenger experience. - Active on WeChat
Following the ever-increasing significance of social media, Brussels Airport discusses how branching out beyond social media channels can benefit both airport and passengers.
The International Airport Summit is open for registration!
Date: 19 – 20 November 2025
Location: JW Marriott Hotel Berlin
At our flagship event of the year, we will dive into the future of airport operations, with expert-led sessions on passenger experience, innovative smart technologies, baggage handling, airside operations, data, security, and sustainability.
This is where global airport leaders come together to share insights, challenges, and real-world solutions.
Limited complimentary passes are available for eligible professionals – first come, first served!
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