In conversation with Sharon McCloskey, DFW
Posted: 16 November 2022 | Sharon McCloskey | No comments yet
Watch this exclusive interview with Sharon McCloskey, Vice President of Customer Experience at Dallas Fort Worth International Airport.
For this exclusive interview, Sharon McCloskey, Vice President of Customer Experience at Dallas Fort Worth International Airport caught up with International Airport Review’s Editorial Assistant, Lily Mae Pacey at ACI Customer Experience 2022. Together they discussed the airport’s developments, construction of the new ‘High-C’ gates, and the blend between leisure and business passengers.
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In today’s complex aviation landscape, airports are moving beyond siloed operations to embrace a new era of collaboration. This webinar focuses on how leading airports are using ecosystem thinking to adapt, personalize, and continuously improve every touchpoint, boosting both passenger satisfaction and non-aeronautical revenue.
Date: 13 Nov | Time: 10:00 GMT
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Related topics
Airport construction and design, Airport development, Airside operations, Digital transformation, New technologies, Passenger experience and seamless travel, Passenger volumes, Sustainability, Terminal operations