In conversation with Michael Christenssen, Los Angeles World Airports
Posted: 30 September 2022 | Holly Miles, Michael Christenssen | No comments yet
Watch this exclusive interview with the Chief Operations & Maintenance Officer of LAWA.
International Airport Review Editor Holly Miles sat down with Michael Christenssen, Chief Operations & Maintenance Officer at Los Angeles World Airports at the Passenger Terminal Expo 2022. Together they discussed the recovery of LAWA airports, challenges for the year ahead, non-aeronautical revenues, biometrics, passenger experience and sustainability initiatives.
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Related topics
Biometrics, Non-aeronautical revenue, Parking, Passenger experience and seamless travel, Passenger volumes, Sustainability, Sustainable development