Case Study: Cincinnati Airport Cuts TSA Security Wait Times by 33%
Posted: 15 August 2018 | Veovo | No comments yet
Cincinnati Airport is soaring into the record books. Ranked fastest-growing U.S. airport, it’s also the first to implement Veovo’s Guest Prediction technology at U.S security checkpoints, cutting peak wait times by more than 15 minutes…
With more discount airlines flying in and out of Cincinnati/North Kentucky International Airport (CVG), passenger growth has hit an all-time high.
CVG is experiencing its greatest passenger traffic volume since 2005, with almost eight million passengers now passing through its gates each year. Ten new U.S. flight destinations before year-end and rising cargo volumes are also behind a surge in growth.
With such a massive passenger influx, CVG faces similar challenges to other fast-growing airports – how to streamline operations to avoid lengthy queues, rising tempers and multiple late passenger calls.
The rest of this content is restricted - login or subscribe free to access
Why subscribe? Join our growing community of thousands of industry professionals and gain access to:
- bi-monthly issues in print and/or digital format
- case studies, whitepapers, webinars and industry-leading content
- breaking news and features
- our extensive online archive of thousands of articles and years of past issues
- ...And it's all free!
Click here to Subscribe today Login here
Related content from this organisation
- New airport management system implemented at Perth Airport
- Closing the passenger experience gap: From dots to big picture insight
- The four core principles for planning holistic airport operations
- How Keflavik International Airport is using dynamic forecasting to navigate the pandemic
- The pandemic sets the stage for AI to take-off at airports
Related topics
Airport development, Border control, Passenger experience & seamless travel, Passenger volumes, Security, Terminal operations