Enhancing passenger experience with ACI World’s ASQ Service

Posted: 20 September 2023 | Chunekshi Wimalasuriya, Dimitri Coll | No comments yet

Dimitri Coll, the VP for Airport Customer Experience at ACI World told us about how the Air Service Quality (ASQ) programme was doing.

International Airport Review went to ACI World’s WAGA conference, held in Barcelona.

Here, Editorial Assistant Chunekshi caught up with Dimitri Coll, the VP for Airport Customer Experience at ACI World. She asked him how the Air Service Quality (ASQ) programme was doing, and how it was helping to enhance passenger experience at airports.

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