“Revolutionise the passenger journey”: Justin Erbacci, CEO of LAWA
Watch this short voxpop with the CEO of LAWA.
We asked Justin Erbacci, Chief Executive Officer at Los Angeles World Airports, ‘What is the number one thing that airports should be focusing on right now?’ Justin said airports should focus on giving passengers more control through their digital device, this will give them greater visibility over their journey through the airport. This means airports can give passengers customised information and services, making their experience more predictable, easy, secure and pleasant.
What do you think?