In conversation with Bastien Bernard, Paris-CDG, Groupe ADP
Posted: 2 November 2022 | Bastien Bernard | No comments yet
Watch this exclusive interview we caught up with Bastien Bernard, Paris-CDG Airport Operations Director at Groupe ADP.
For this exclusive interview we caught up with Bastien Bernard, Paris-CDG Airport Operations Director at Groupe ADP to talk about lessons learned from the COVID-19 pandemic and how airports should utilise and share data to understand passenger waiting times and resolve any issues.
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In today’s complex aviation landscape, airports are moving beyond siloed operations to embrace a new era of collaboration. This webinar focuses on how leading airports are using ecosystem thinking to adapt, personalize, and continuously improve every touchpoint, boosting both passenger satisfaction and non-aeronautical revenue.
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Related topics
Airside operations, COVID-19, Passenger experience and seamless travel, Passenger volumes, Terminal operations
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