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Retail

The future of airport retail | IATA Consulting

31 May 2017 | By Marnix Groot & Johan Schölvinck | IATA Consulting

Marnix Groot and Johan Schölvinck, of IATA Consulting, provide an overview of the current trends and developments in this area.

article

Maximising airport seating capacity while ensuring customer satisfaction | Interview with Johan Berhin

25 May 2017 | By Roy Manuell | Junior Editor

How might an airport maximise seating capacity while ensuring customer satisfaction? Johan Berhin, Designer and Founder of Green Furniture Concept investigates...

video

Day of Operations Business Intelligence

4 May 2017 | By SITA

It’s tricky business to manage the day-to-day operations of airports - cancelled flights, mishandled bags, long queues, bad weather.

news

BNE Auto Mall achieves major milestone

23 March 2017 | By International Airport Review

Brisbane Airport Corporation (BAC) is pleased to announce the formal commencement of the land development program for the landmark $300m project...

news

LIVE from PTE: Hamburg wins major Skytrax award

15 March 2017 | By International Airport Review

Following from victories in 2011 and 2012, Hamburg Airport has won the famous Skytrax World Award in the 'Best Regional Airport Europe' category for the third time showing, once again, Hamburg’s leading position amongst Europe’s non-hub airports.

article

Revenues In-Depth Focus 2017

13 March 2017 | By International Airport Review

No longer reliant on airline fees to generate their revenue, airports are increasingly looking to non-aeronautical revenue streams to boost their income. From traditional retailing, to car park facilities, to business development opportunities and of course route enhancements, airports still have many opportunities to enhance their returns...

Content Hubs

Mike Pearson, Helios, describes how he has no intention of trawling through duty-free retail and the need for a rethink of passenger experience...

news

Greater transparency on how customers benefit from airport VAT relief

22 September 2016 | By International Airport Review

The Airport Operators Association (AOA) and the UK Travel Retail Forum (UKTRF) have launched a Code of Practice for Airport Retailers...

article

Last orders for drinking at airports?

8 September 2016 | By Tim Colehan, Assistant Director, Member and External Relations, IATA

Tim Colehan Assistant Director, Member and External Relations for IATA provides IAR with an exclusive analysis of the current polemic regarding the sale and consumption of alcohol in airports...

news

Munich Airport offers a wide range of special shopping options for Arabic-speaking guests

17 August 2016 | By Munich Airport

To offer passengers from Arab countries an even more enjoyable retail experience, Munich Airport has launched a new shopping amenity: the Arabic Assistant Service.

news

100 days since satellite terminal launch: MUC and Lufthansa report strong results

4 August 2016 | By Munich International Airport

Munich Airport and Lufthansa's joint venture, a new satellite terminal in the German airport, has proven to be a resounding success. Celebrating its 100th day in operation, the figures show the project to have been a big hit with staff and passengers alike...

article

Airport Retail: A critical revenue stream

21 July 2016 | By Keith Spinks (Secretary General of the European Travel Retail Confederation)

Airports increasingly rely on their commercial revenue stream to generate a profit. Keith Spinks, Secretary General of the European Travel Retail Confederation, discusses how stakeholders should work together to ensure that the duty free and travel retail industry, worth €15.4 billion, continues to develop...

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