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Passengers with reduced mobility (PRMs)

Message from the Editor: International Airport Summit 2022 agenda

29 July 2022 | By International Airport Review

Watch this message from the Editor about the topical agenda of panel discussions being showcased at the International Airport Summit 2022.

news

Phoenix Sky Harbor Airport welcomes new app for blind passengers

20 July 2022 | By International Airport Review

Phoenix Sky Harbor International Airport has introduced a new service app to support passengers who are blind or have low vision as they travel.

video

Trends to watch in air travel this year: Kirk Goodlet at Winnipeg Airports Authority

12 July 2022 | By Kirk Goodlet

At Passenger Terminal Expo 2022 in Paris, we spoke with Kirk Goodlet who told us his top three trends to watch in air travel.

news

PVA responds to ‘Airline Passengers with Disabilities Bill of Rights’

11 July 2022 | By International Airport Review

Charles Brown, National President of Paralyzed Veterans of America has issued a statement in response to the Department of Transportation's release of its 'Airline Passengers with Disabilities Bill of Rights.'

article

Removing barriers to airport accessibility: Achieving greater inclusion for persons with disabilities

11 July 2022 | By Nathalie Herbelles

Nathalie Herbelles, Senior Director, Security and Facilitation at ACI World, speaks to International Airport Review about why removing barriers to an air travel experience for all is not only the right thing to do – it also makes business sense.

article

Designing for all

4 July 2022 | By Darron Freegard, Emily O’Connell

Darron Freegard, Terminal Planning & Strategy Manager and Emily O’Connell, Customer Experience Manager at Perth Airport, speak to International Airport Review discussing the importance of providing an airport experience that is inclusive to all, as well as outlining their own achievements at the airport.

article

Aena Ventures: Discover our airport revolution

30 June 2022 | By Pablo Lopez Loeches - Aena

Pablo Lopez Loeches, Head of Technological Surveillance and Innovation Financing Department at Aena, tells International Airport Review, about the operator’s new start-up accelerator where successful applicant pilots are funded and if successful, can win a contract with Aena worth up to €2 million to roll out their idea across the…

article

The airport of today

1 June 2022 | By Alex Peric

Alex Peric, Vice President and Chief Operating Officer of Gerald R. Ford International Airport Authority, tells International Airport Review how investments in innovative technology have, already, shaped the future airport environment.

article

Airport security and brand image: Eight measures for a ground-up approach to prevent bad press

25 May 2022 | By Colonel Amit Dabas

Amit Dabas, Chief Security Officer and Head, Loss Prevention at Adani Airports, delves into the topic of airport security and explains the wider, though no less important, role this department plays in airport brand image and achieving a positive passenger experience.

video

In conversation with Luis Felipe de Oliveira, Director General of ACI World

25 May 2022 | By Holly Miles, Luis Felipe de Oliveira

Issue 3 2022 of International Airport Review will be edited by Luis Felipe de Oliveira. Watch this exclusive interview to find out more.

article

Accessible travel is possible at iGA Istanbul Airport

23 May 2022 | By Hilal Kahraman

Hilal Kahraman, Passenger Experience Chief of iGA Istanbul Airport, discusses the award-winning accessibility practices that the airport has introduced and is continuously expanding to provide a positive experience for all passengers.

article

A passenger-first strategy at the heart of Toronto Pearson

10 May 2022 | By Kurush Minocher

Among the 50.5 million passengers welcomed in 2019, Toronto Pearson International Airport saw approximately 1.1 million passengers with disabilities. Kurush Minocher, Director of Passenger Programmes and Marketing Communications at the Greater Toronto Airports Authority, speaks to International Airport Review about how the airport’s new approach is ensuring that all of…

article

International Airport Review Issue 2 2022

5 May 2022 | By International Airport Review

In this jam-packed issue we feature articles from industry experts on a range of topics including: passenger experience, sustainable airports, accessibility, drones, unruly passengers, and ATC/ATM, as well as three supplements on contactless technology, baggage handling and remote digital towers.

news

King Khalid Airport launches flight notification service in sign language

19 April 2022 | By International Airport Review

King Khalid International Airport has become the first airport in the world to provide passengers with both flight notifications and information on the airport's services in sign language.

news

AMD to assist passengers through AI-based surveillance system

5 April 2022 | By International Airport Review

Sardar Vallabhbhai Patel International Airport has launched an artificial intelligence-based surveillance service, 'Desk of Goodness', to help passengers who need additional support.

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Passengers with reduced mobility (PRMs)