Carlos Souza, Integrated Planning Coordinator and Felipe de Sousa, Operational Performance Coordinator at the Brazilian Ministry of Infrastructure, explain how the Safer Boarding Project will help Brazilian airports to achieve operational efficiency, create a seamless and personalised passenger journey and, ultimately, lead to revenue increases.
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Brazilian Ministry of Infrastructure
Six airports have already gone through the pilot phase of the Brazilian federal government's air boarding programme using facial biometric recognition.
Carlos Eduardo Gomes Souza, Airport Performance Coordinator at Brazil’s Ministry of Infrastructure, explains the process behind the Brazilian passenger satisfaction survey and the beneficial results that it created for the country’s airports.