Hawaiian airlines relocates to modern passenger Terminal B at LAX
Posted: 13 October 2021 | International Airport Review | 3 comments
Hawaiian Airlines has relocated from Terminal 5 to Terminal B at Los Angeles International Airport, welcoming passengers to a comfortable and modern facility.
Credit: Hawaiian Airlines
Hawaiian Airlines will have a new home at Los Angeles International Airport (LAX) effective from 12 October 2021, when it moves from Terminal 5 and begins welcoming travellers at Terminal B, also known as the Tom Bradley International Terminal.
Hawaiian airline’s guests travelling to and from Hawai’i via LAX will enjoy a modern and comfortable facility featuring: more amenities, expanded dining and shopping options, and a spacious gate area. Hawaiian offers six daily fights between LAX and the Hawaiian Islands, including thrice-daily service to Honolulu, and once-daily service to Kahului on Maui, Kona on the Island of Hawai’i, and Līhu’e on Kaua’i.
“We appreciate the support of Los Angeles World Airports in our relocation to Terminal B, which will provide our guests a superior experience whether they are beginning their Hawai’i vacation or returning home,” said Jeff Helfrick, Vice President of Airport Operations at Hawaiian Airlines.
Justin Erbacci, CEO of Los Angeles World Airports added: “When Hawaiian Airlines moves into its new home at the West Gates at Tom Bradley International Terminal, passengers will enjoy one of the most modern and technologically advanced airport facilities in the world. LAX became Hawaiian Airlines’ first U.S. mainland destination more than 35 years ago, and we look forward to continuing our long relationship connecting Hawai’i with Southern California.”
Guests departing to Hawai’i from LAX should set aside approximately 15 minutes to transit from the third-floor check-in counters inside the Tom Bradley International Terminal to its West Gates, via an underground walkway. Hawaiian’s guests arriving at LAX from Hawai’i will pick up checked bags at the first-floor baggage claim. Travellers can also connect between the West Gates and Terminals 4 to 8, through a sterile corridor without the need to clear additional security.
Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.
16 Oct 2025 | 14:00 PM BST | FREE Virtual Panel Discussion
Join us for this interactive session where industry leaders will explore how airports are adapting to the needs and values of Gen Z, the first truly digital-native, socially conscious, and tech-savvy generation.
What You’ll Learn:
- What drives Gen Z travel decisions, and how to respond
- How to harness digital tools, social media, and mobile-first strategies
- How sustainability, inclusivity, and personalised experiences shape Gen Z’s airport expectations
- Real-world examples from leading airports that are successfully engaging younger travellers
Don’t miss your chance to learn from the airports leading this change – Register Now – It’s Free!
Related topics
Airport development, Baggage handling, New technologies, Passenger experience and seamless travel, Retail, Terminal operations
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer
Although the new LAX Hawaiian Air appears modern, the location is the worst at LAX. It takes at least 20 minutes or more to get to the terminal. This is unacceptable for elderly passengers that walk slow. Please fix this problem.
Very long walk….we begged a transit cart to give us a ride part of the way, otherwise we would have missed our flight….we are in our 70s.
Flew into this terminal April 2022. Signs were confusing, elevators and escalators did not work. Pretty much a nightmare. I am flying out of this terminal in two weeks and am apprehensive as to what I will face this time.