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Hong Kong Airport Authority outlines its ‘Airport City’ vision
Hong Kong International Airport is planning a transformation from city airport to 'Airport City' to ensure the airport can facilitate the expected exponential passenger growth.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
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Hamad International to implement biometrics across terminal touch points
The second phase of HIA's 'Smart Airport' programme sets to initiate a major digital transformation of the passenger journey across all key terminal touch points.
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MIA installs state-of-the-art 3D-checkpoint technology
A new CT scanner at Miami International Airport is expected to help relieve the pressure point of security lines within the terminal.
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Finnair starts biometric boarding with Vision-Box at LAX
Finnair is offering biometric boarding at Los Angeles Airport, with a solution that has been running under the U.S. Biometric Exit trial programme.
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Schiphol becomes WeChat Pay’s first smart airport in Europe
Schiphol offers Chinese passengers a unique travel and shopping experience with WeChat services around the airport.
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YYC launches new border technology to ease customs pressure point
Calgary International Airport to launch primary inspection kiosks (PIK) in place of paper declaration cards to create a more seamless border experience.
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The solar power plant atop Helsinki Airport is to be extended
With the additional panels, Helsinki Airport’s solar power plant will be the largest airport-based solar power generation facility in the Nordics.
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Vision-Box expands global footprint with established presence in Japan
Vision-Box expands its reach in Asia-Pacific to the Far East, opening new office and Centre of Excellence in Tokyo, Japan.
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Auckland Airport to see airfield expansion as part of development plan
In the next developmental stages of the Auckland Airport revamp, the airfield is due to expand; increasing capacity as passenger numbers continue to grow.
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Flights cancelled at Manchester Airport after fuel supply problems
Nearly 90 flights were cancelled at Manchester Airport as unexpected power issues within the airport created a fuel supply problem.
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Sydney Airport has launched a new assistance service for passengers
The new service provides a qualified professional to assist passengers who need extra assistance; ensuring a high-quality experience for all.
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Sustainability Series: Oscar, the artificially intelligent bin
In a bid to engage passengers in their green vision for the airport, Vancouver Airport has introduced Oscar, the bin that directs you where to dispose of your rubbish.
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How IoT is helping to achieve safer and more efficient airside operations
16 May 2019 | By Honeywell
Airports are among the most heavily trafficked establishments, with travel expected to continue to increase. As airports work to accommodate more travellers — all while adhering to the latest industry standards — doing so efficiently becomes more difficult. Fortunately, technology developments are helping mitigate these challenges and helping airports can…
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Moscow Domodedovo Airport joins the DragonPass Lounge Program
Passengers can now select the specific services they require during their experience at Moscow Domodedovo Airport with the use of DragonPass.
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How new digital initiatives will completely the change the airport experience
At ACI Asia-Pacific/ World Annual General Assembly, Conference & Exhibition, hosted at Hong Kong International Airport (HKIA), we spoke to CK Ng, Executive Director of Airport Operations, and Steven Yiu, Deputy Director of Service Delivery from HKIA to discover how new digital initiatives will shape the future of airports and…
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