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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
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Sensible social distancing: Three design-driven solutions
Green Furniture is shifting public spaces away from band-aid solutions by offering design-driven social distancing measures that maintain safety without sacrificing community.
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Preparing to deliver more operational certainty with less, now and in the post pandemic world
Over the last six months, airport operational planning has been thrown into a veritable tailspin. The traditional way of basing decisions off stable schedules, historical data and static rulesets is now suddenly ineffective and struggles to reflect the realities of a dynamic and unprecedented aviation environment.
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ACI health accreditation awarded to Cincinnati/Northern Kentucky Airport
CVG Airport has become the first airport in the Midwest of the U.S. to be awarded ACI World's Airport Health Accreditation.
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COVID-19 dogs introduced at Helsinki to identify infected passengers
A total of 16 COVID-19 dogs will be operating at Helsinki Airport, working to identify passengers who are infected with the virus.
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Edinburgh Airport donates 200 security trays to African airports
By donating the trays, Edinburgh Airport promotes sustainability and supports the development of security screening in African airports.
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From accessibility to inclusivity at Canada’s YWG Airport
Kirk Goodlet, Director of Terminal Operations at Winnipeg James Armstrong Richardson International Airport (YWG), anticipates the needs of future passengers.
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Designing airport terminals to be dementia-friendly
Joshua Jones, Architect at Weston Williamson + Partners, provides an overview of the challenges people with dementia face when travelling through traditional airports, and the techniques available to combat them.
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San Francisco Airport continues work on Quiet Airport programme
San Francisco Airport has made progress in reducing the amount of unnecessary noise for passengers travelling through the terminals.
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Hong Kong International Airport awarded ACI health accreditation
Hong Kong International Airport has become one of the first in the Asia-Pacific region to be awarded the airport health accreditation.
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Have you considered a hackathon at your airport?
Niamh O’Brien, Head of Dublin Airport’s The Future Factory, explains how hackathons have led to the creation of accessibility concepts that have greatly improved the PRM experience within the airport.
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Entry strategy for international passengers adapted by U.S. government
Moving away from enhanced entry health screening, resources will instead be dedicated to more effective mitigation efforts for the individual passenger.
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Toronto Pearson becomes first Canadian airport to gain ACI health accreditation
After implementing a wide range of COVID-19 health and safety measures, Toronto Pearson Airport has been awarded the ACI accreditation.
webinar
Unleashing the power of computer vision and AI in baggage management
15 September 2020 | By BagsID Network
Register to watch this webinar on-demand, as BagsID Network's CEO, Marlon van der Meer, discusses the power of computer vision and AI in baggage management
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Acrylic barriers installed at LaGuardia to protect passengers and staff
To help prevent the spread of COVID-19, protective barriers are being installed where TSA officers typically interact with passengers.
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