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Autonomous cleaning robot introduced at Key West International Airport
The autonomous robot is said to eradicate 99.9 per cent of pathogens, including COVID-19, and disinfects the air using UV technology.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
news
Clermont-Ferrand Auvergne Airport achieves ACI Airport Carbon Accreditation Level 2
The certification marks a new phase in Clermont-Ferrand Auvergne Airport's long-term commitment to environmental responsibility.
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Re-establishing global connectivity in the aviation sector
The effects of the COVID-19 pandemic have been felt worldwide, no more so than in the aviation industry. Kadri Samsunlu, Chief Executive Officer of Istanbul Airport, speaks to International Airport Review’s Leah Hockley about the strategies being implemented to protect passengers and encourage their safe return to air travel, and…
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Nice Côte d’Azur Airport opens new Airport Operations Centre
The APOC enables the airport to integrate all of the functions related to airport operations in a single place and manage its overall performance in real time.
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Belgrade Airport awarded Level 1 Airport Carbon Accreditation from ACI
The ACI accreditation is the first result of the new environmental strategy that has been implemented at Belgrade Airport.
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South Bend International Airport installs CAT units at TSA checkpoint
The installation of the CAT unit at the security checkpoint will enhance TSA’s detection capabilities for identifying fraudulent documents, as well as reduce a touchpoint at security, helping to limit the spread of COVID-19.
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San Francisco Airport awarded Airport Health Accreditation from ACI World
Measures implemented at San Francisco Airport to ensure health safety and achieve the accreditation include onsite rapid COVID-19 testing and enhanced cleaning measures.
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UK CAA awards Belfast City Airport with highest accessibility services rating
George Best Belfast City Airport has successfully retained its 'Very Good' rating from the UK CAA for its accessibility services for the third consecutive year.
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ACI Airport Health Accreditation awarded to Queen Alia International Airport
In recognition of its efforts to deliver a safe airport experience in the face of COVID-19, Queen Alia Airport was awarded the ACI accreditation.
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London City Airport publishes new master plan that supports recovery and growth
The new master plan is a long-term vision for how London City Airport can recover from COVID-19 and ensure future growth in a sustainable and responsible way.
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Heathrow to consider implementation of Forecourt Access Charges in 2021
The airport is considering the introduction of Forecourt Access Charges in order to prevent a car-led airport recovery from the COVID-19 pandemic.
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Closing the passenger experience gap: From dots to big picture insight
Understanding passenger flow throughout the airport terminal forms the basis for many operational decisions. Most airports are not equipped to do this. Measuring queues is only part of the story. It’s time airports also considered the entire Kerb-to-Flight journey, to close the gap between how airports see passengers today and…
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COVID-19 testing facility opens at London Stansted Airport
The opening of the facility at Stansted is part of Manchester Airports Group's efforts to support the resumption of air travel amidst the COVID-19 pandemic.
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Glasgow Airport receives ‘Very Good’ disability access rating for second consecutive year
The UK Civil Aviation Authority awarded Glasgow Airport with the rating for the second consecutive year as a result of its efforts in supporting PRMs.
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The four core principles for planning holistic airport operations
Airport operations have always been a complex, finely-tuned balance between capacity and demand, passenger experience and cost of service, the predictable and the unexpected.
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