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Redefining the airport experience to accommodate emotional wellbeing
Qatar’s Hamad International Airport has amended its airport experience to ensure that passengers experience a smooth and welcoming journey post-COVID-19.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
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TRSDC appoints daa International as operator of Red Sea International Airport
daa International will be responsible for Red Sea International Airport's airfield and terminal operations, aviation services and facilities management, among other things.
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Passenger COVID-19 testing programme extended at Tampa Airport
After launching the testing programme in October 2020, Tampa Airport and BayCare Health System anticipate operating the site for several more months.
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Case Study: Fraport’s network infrastructure management
Learn how Fraport achieved better documentation and management of their complex and evolving telecommunications and IT infrastructure – at lower cost.
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The key challenges for today’s airports and becoming fit for the future
Dr. Ralf Gaffal, Managing Director of Munich Airport International’s (MAI) Business Division, spoke to International Airport Review about the key challenges and questions that airports need to address sooner rather than later, highlighting best practices and using Munich International Airport (MUC) as an example.
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NEXTT Vision: From concept to implementation – during and post-COVID-19
17 December 2020 | By NEXTT Vision (IATA & ACI)
As a joint initiative of ACI and IATA, NEXTT (New Experience Travel Technologies) creates a shared vision for the future of travel. While the first webinar confirmed the validity of and the need for the concepts of NEXTT in these difficult times for the air travel industry, this second webinar looked…
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Handling COVID-19 and safeguarding the airport for the future
John Holland-Kaye, CEO of Heathrow Airport, stresses the importance of the industry working together on a Common International Standard for aviation health testing, because, once the pandemic is over, the next hurdle will be climate change.
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Aviation employees should be considered as essential workers for COVID-19 vaccine, says IATA
The aviation industry needs its workers to be considered as essential when the vaccine is rolled out across the globe, as they will play an essential role in its distribution.
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International Airport Review Issue 6 2020
In this issue we feature articles from industry experts on a vast range of topics including: how the new Salt Lake City International Airport will provide passengers with an entirely new experience; a look at whether the two-tier fire protection system developing at some key airports is potentially affecting the…
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Industry leaders warn Scottish aviation is being left behind on COVID-19 testing
A Test to Release scheme is launched in England, but there is no such scheme in Scotland, despite persistent calls from aviation industry leaders.
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Hidden Disability Sunflower Lanyard initiative launched at Wellington Airport
The sunflower lanyard initiative will support passengers with hidden disabilities travelling through Wellington International Airport.
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Autonomous cleaning robot introduced at Key West International Airport
The autonomous robot is said to eradicate 99.9 per cent of pathogens, including COVID-19, and disinfects the air using UV technology.
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Clermont-Ferrand Auvergne Airport achieves ACI Airport Carbon Accreditation Level 2
The certification marks a new phase in Clermont-Ferrand Auvergne Airport's long-term commitment to environmental responsibility.
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Re-establishing global connectivity in the aviation sector
The effects of the COVID-19 pandemic have been felt worldwide, no more so than in the aviation industry. Kadri Samsunlu, Chief Executive Officer of Istanbul Airport, speaks to International Airport Review’s Leah Hockley about the strategies being implemented to protect passengers and encourage their safe return to air travel, and…
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Nice Côte d’Azur Airport opens new Airport Operations Centre
The APOC enables the airport to integrate all of the functions related to airport operations in a single place and manage its overall performance in real time.
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