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Terminal Operations

 

Airport Terminal OperationsHere, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

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Using biometrics to increase the safety and efficiency of airport processes

22 September 2021 | By ,

Carlos Souza, Integrated Planning Coordinator and Felipe de Sousa, Operational Performance Coordinator at the Brazilian Ministry of Infrastructure, explain how the Safer Boarding Project will help Brazilian airports to achieve operational efficiency, create a seamless and personalised passenger journey and, ultimately, lead to revenue increases.

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Travelling in ‘DigiYatra’ style

16 September 2021 | By

Satyaki Raghunath, Chief Strategy and Development Officer at Kempegowda International Airport, explains the vision behind the contactless travel ‘DigiYatra’ programme in creating a pan-Indian solution to be used across the entire travel and transportation ecosystem in India and beyond.