The trouble with TOBT…and how machine learning can improve it
Airport performance relies on accurate off block times. Operators have all the data to make it so. It’s a matter of knowing how to put it to work.
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The impact of digital transformation at iGA Istanbul Airport
Ersin Inankul, Chief Digital and Commercial Officer at iGA Istanbul Airport, talks to International Airport Review about the airport’s latest developments in the digital journey experienced through touchless technologies and artificial intelligence, and how its new ‘Youth Lounge’ will also enhance the airport experience.
Canadian airports are ready to take on a greater role in supply chains
Monette Pasher, Interim President of the Canadian Airports Council, says that Canadian airports are ready to step up and play a more critical role in the future of Canada’s supply chain.
Aviation faces immense challenges, and partnerships are the key to overcoming them
Graham Olver, CEO of Luton Rising, tells International Airport Review that airport growth should not come at the expense of the environment and surrounding communities.
Putting Teesside Airport back on the map
Phil Forster, Managing Director of Teesside International Airport, tells International Airport Review, about the complete redevelopment of the airport’s terminal building, creating a more seamless, stress-free, and enjoyable experience for passengers, and what they have in store for 2022.
Viewing the passenger experience as a patchwork quilt
Daniela Fantinati, Head of Quality Management and Customer Experience at Aeroportos Brasil Viracopos S.A., believes that to achieve a positive passenger experience, much like a patchwork quilt, attention must be paid to all stages of the journey, starting from booking their flight to the moment the air passenger arrives at…
America’s friendliest airport: Transforming Phoenix Sky Harbor
As Phoenix Sky Harbor International Airport prepares for the grand opening of its state-of-the-art concourse, Heather Shelbrack, Special Projects Administrator for the City of Phoenix Aviation Department, explains what makes the transformation so special – with a passenger-centric goal at the heart of the development.
Critical infrastructure projects to improve passengers’ experience
Geoff Ritchie, Senior Manager, Airport Development of Kelowna International Airport, explains how the airport’s new funding for critical infrastructure projects will ensure that passenger expectations of safety and security, significantly impacted by the pandemic, will be achieved.
Travelling with man’s best friend at BNA
When planning a trip, a packing list will likely include clothes, toiletries, electronics and more. But for many, including those who plan to board a commercial aircraft, that list also has items necessary for travelling with a pet or service animal. Kym Gerlock, former Director, Communications and Corporate Social Responsibility…
Building Back Better: International Airport Online Summit Event review
The International Airport Online Summit which took place on 15-17 March, was a huge success. In case you missed out, we have highlighted three of key panel sessions that we think you should catch up on.
The airport as a mobility hub: Imagining an intermodal transportation crossroads for digital innovation and economic growth
Sarah Wittlieb, Vice President Sales & Innovation, LabCampus GmbH, a subsidiary of Munich Airport, explains why it is a necessity for airports to become a destination in their own right.
Tempting travellers to TPA: An Interview with Alex Heiter, Director of Research Air Service Development
International Airport Review spoke with Alex Heiter, Director of Research Air Service Development at Tampa International Airport (TPA) to find out about their passenger mix, their strategy for the future and to hear the airport's 30-second pitch on why airlines should be tempted by Tampa.
Airport design: The place where the experience starts
Whether working with a blank canvas or retrofitting a terminal, we will help you bring a comfortable experience from check-in to gate.
Ras Al Khaimah: Gearing up for expansion
Despite the high volatility driven by imposed protocols related to COVID-19, 2021 was a record-breaking year for Ras Al Khaimah International Airport in terms of passenger traffic. For International Airport Review, Ivana Meyer, Head of Quality & Customer Experience at Ras Al Khaimah, details the airport’s long-term strategy, as it…
After record year for private aviation, will demand continue upward trend in 2022?
No longer perceived as a luxury, flying private these days is a necessity in many regions where commercial aviation is still lacking proper itineraries. David Gitman, President of Monarch Air Group, believes that the rise in popularity in private aviation will continue in 2022, as he tells International Airport Review.
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