Big data facilitating the working towards a smart future
Airports must embrace next-generation disruptive technologies to improve their operational efficiency, says Dheeraj Kohli, Vice President and Global Head of Travel and Transportation at Unisys Corporation, discussing how the often-underutilised resource of big data presents a huge opportunity for the airport industry.
The vast boom in the collection of data has brought with it enormous opportunities to transform how business is done. Despite this potential, a long history of paper-based processes has thus far contributed to the airport industry’s struggle to take advantage of this influx of information. In today’s age of the connected traveller, ignoring the benefits that advanced data analytics can bring poses significant risks. As more people than ever before rely on their mobile phones, especially as part of their travel experience, a tremendous amount of data is being generated every day, and the ability to harness that data in the right way can set an airport up for long-term success.
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