The accreditation highlights Venice and Quito Airports' efforts in protecting the health safety of passengers during the COVID-19 pandemic.
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Venice Marco Polo Airport (VCE)
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Venice Marco Polo Airport coordinated an in-depth study to reveal how – and where – passengers become stressed when travelling through the airport.
Airports are accredited on customer understanding, strategy, measurement, operational improvement, governance, airport culture, service design/innovation, and airport community collaboration.