In conversation with Sujata Kumar Suri, VP of Strategy and Commercial Development at Hamad International Airport

Posted: 10 August 2022 | Lily Mae Pacey (International Airport Review), Sujata Kumar Suri | No comments yet

Watch this exclusive interview with with Sujata Kumar Suri, Vice President of Strategy and Commercial Development at Hamad International Airport, which took place at the Passenger Terminal Expo 2022, Paris.

Sujata Kumar Suri, Vice President of Strategy and Customer Experience at Hamad International Airport outlines the future passenger journey and how digital changes made during the COVID-19 pandemic are here to stay, as well as discusses how during November and December 2022, the airport will be the main hub welcoming passengers visiting Doha for the FIFA World Cup 2022.

Hamad Airport is expected to handle between 34 million and 36 million passengers this year.

With the airport industry navigating its way out of the COVID-19 pandemic, Hamad International Airport is refocusing on the passenger experience with the use of digital enhancements and trends, such as introducing digital touch points across all important process points and a new innovative ‘Digital Twin’ initiative as part of Hamad’s smart airport programme.

Check out our short voxpop with Suri, where we asked:

“What’s keeping you awake at night?”

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Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.

16 Oct 2025 | 14:00 PM BST | FREE Virtual Panel Discussion

Join us for this interactive session where industry leaders will explore how airports are adapting to the needs and values of Gen Z, the first truly digital-native, socially conscious, and tech-savvy generation.

What You’ll Learn:

What drives Gen Z travel decisions, and how to respond
How to harness digital tools, social media, and mobile-first strategies
How sustainability, inclusivity, and personalised experiences shape Gen Z’s airport expectations
Real-world examples from leading airports that are successfully engaging younger travellers

Don’t miss your chance to learn from the airports leading this change – Register Now – It’s Free!

Related airports

Doha Hamad International Airport (DOH)

Related regions

Middle East

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Latest News

In conversation with Sujata Kumar Suri, VP of Strategy and Commercial Development at Hamad International Airport

Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.

Related topics

Related airports

Related regions

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Latest News

In conversation with Sujata Kumar Suri, VP of Strategy and Commercial Development at Hamad International Airport

Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.

Related topics

Related airports

Related regions

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