whitepaper

Whitepaper: How to service digital airport passengers

Posted: 13 January 2020 | | No comments yet

Digital transformation has fundamentally changed passenger expectations about air travel.

An overwhelming majority of travellers today want access to digital services to improve their journey. Airports are meeting passenger demands with varying degrees of success. For most, the biggest barrier is infrastructure. 

This paper examines what changes an airport can make to upgrade its cable and IT infrastructure to enable delivery of the self-service, on-demand, digital travel experience modern passengers expect.











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