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Guaranteeing a smooth passenger experience at Leeds Bradford Airport

Chris Wilkinson of Leeds Bradford Airport explains how the airport is able to deliver on passenger experience needs.

 

At the International Airport Summit, hosted in London, Kensington 2023, we spoke to Chris Wilkinson, the Head of Customer Operations at Leeds Bradford Airport. We took a deep dive into Chris’ role and how it positively shapes experiences at Leeds Bradford Airport. He explains why airports are crucial in shaping memories for a person’s holiday, as well as talking about the new £100-million regeneration that will see the airport become more accessible for passengers with reduced mobility.

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