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What is the future airport experience? Dimitri Coll, ACI World

Watch this exclusive voxpop with Dimitri Coll at ACI World Customer Experience Expo 2022 in Krakow, Poland.

At Airports Council International World (ACI World) Customer Experience Expo 2022, International Airport Review’s, Editorial Assistant, Lily Mae, asked Dimitri Coll, Vice President Airport Customer Experience at ACI World, what is the future airport experience?

Dimitri believes the ‘future airport’ will become a destination within its own right.

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