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Passenger experience and seamless travel

Fly non-stop from Perth to Jakarta, with new Indonesia AirAsia service

3 April 2023 | By International Airport Review

The new Indonesia AirAsia service, connecting Jakarta and Perth on non-stop flights, will be a huge boost for the Perth market.

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MBHS HD (Heavy Duty): the new sorter evolution

1 April 2023 | By Leonardo

The new MBHS-HD (Heavy Duty) is now able to overcome gradients of up to 15° and a vertical difference of over 8 meters.

whitepaper

MBHS: Leonardo’s cross belt sorter for baggage handling

1 April 2023 | By Leonardo

The Multisorting Baggage Handling System (MBHS) is Leonardo’s cross belt sorter, that ensures optimum handling for all items

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JFK’s Terminal 4 uses art to immerse passengers in New York life

31 March 2023 | By International Airport Review

New York's John F. Kennedy Airport will present a series of art installations to travellers to truly immerse them in New York life. The exhibitions will be held at Terminal 4 and aims to 'foster a a vibrant, welcoming environment...that truly embodies and celebrates diverse communities'.

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Frontier Airlines announce new non-stop destinations across Latin America

30 March 2023 | By International Airport Review

This May, Frontier Airlines will be launching new non-stop services from Hartsfield-Jackson Atlanta International Airport to destinations across North and Latin America, including Guatemala City, Guatemala (GUA), Santo Domingo, Dominican Republic (SDQ), and San Diego (SAN).

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Sharjah Airport Authority enabling seamless experiences with digital technologies

30 March 2023 | By Aisha Obaid Almheiri

Aisha Obaid Almheiri, Assistant Director of Information Technology Affairs Department at Sharjah Airport Authority (SAA) details how digital technologies are being deployed not only to benefit passenger safety, but to help achieve the pivotal seamless passenger experience.

San Francisco International airport awards

news

SFO wins CIO 100 award for innovative tech solution

30 March 2023 | By International Airport Review

The the TaxiVQ app, developed by San Francisco International Airport, allows taxi drivers to make a reservation to enter a virtual queue when they are needed. The app has won the airport the 2023 CIO 100 award.

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Managing the challenges of Belo Horizonte Airport’s passenger terminal project

30 March 2023 | By Emerson Chaves

Emerson Chaves, Engineer within the airport development team at Belo Horizonte International Airport, tells International Airport Review about the challenges of the major modernisation work on the old passenger terminal which is a brownfield project.

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Innovation, sustainability and passenger experience at Aena

29 March 2023 | By Alberto Taha Barriuso

To become international leaders in digital transformation, airport operator, Aena, continues to focus on three key pillars: optimising the passenger experience, increasing operational efficiency, and developing sustainable mobility. At the World Aviation Festival 2022 in Amsterdam, Alberto Taha Barriuso, Chief of Innovation at Aena, explains more.

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AI improves Munich Airport’s car rental experience

24 March 2023 | By International Airport Review

Munich Airport has improved customer service around car renting by utilising an innovative artificial intelligence (AI) software that reduces wait times and ensures transparency with the consumer.

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Aeroporti di Roma: A runway to the future

23 March 2023 | By Emanuele Calà

Emanuele Calà, Innovation & Quality Vice President of Aeroporti di Roma, tells International Airport Review about the airport’s first Corporate Venture Capital firm dedicated to innovation, ADR Ventures.

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Etihad Airways offers passengers more travel destinations with new interline and codeshare partnerships

22 March 2023 | By International Airport Review

Etihad Airways are offering customers greater choice and more travel destinations by launching reciprocal interline partnerships with six airlines, including Philippine Airlines and Airlink South Africa.

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Winner of new 2023’s World’s Best Art in Airport announced

22 March 2023 | By International Airport Review

Houston Airports, has been chosen as having the Best Art in the Airport at the 2023 Skytrax World Airport Awards. It is a monumental achievement for the airport, who have invested considerable amounts in their art to ensure an enjoyable passenger experience.

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Singapore’s Changi Airport is crowned the World’s Best Airport for 2023

21 March 2023 | By International Airport Review

Announced at Amsterdam's Passenger Terminal EXPO, Singapore's Changi Airport has been named World’s Best Airport in 2023.

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Personally chosen by passengers, World’s Best Terminal announced

21 March 2023 | By International Airport Review

The New LaGuardia Airport Terminal B has been named the world's best new terminal, simultaneously achieving the highest, global 5-Star Airport Terminal Rating from Skytrax.

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Passenger experience and seamless travel