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Passenger experience and seamless travel

news

Sharjah Airport welcomes Hajj pilgrims ahead of religious celebrations

23 June 2023 | By International Airport Review

Pilgrims departed from Sharjah Airport to the Kingdom of Saudi Arabia to perform Hajj rituals.

news

Uber rides green at Mumbai International Airport

22 June 2023 | By International Airport Review

In what is considered the first in Mumbai, Uber have announced the launch of Uber Green at Chhatrapati Shivaji Maharaj International Airport (CSMIA).

article

Discussing new airport technology at Edmonton International Airport

21 June 2023 | By Ramki Doraiswami

International Airport Review’s Editor Holly Miles caught up with Ramki Doraiswami, Director of Technology Solution Delivery at Edmonton International Airport (YEG) to hear all about the airport’s development.

article

In the midst of redeveloping Chicago Midway and O’Hare Airports

20 June 2023 | By Amber Ritter

International Airport Review Editor, Holly Miles, caught up with Amber Ritter, Chief Commercial Officer of Chicago Department of Aviation at the Routes America 2023 conference. Together they discussed the recovery of the Department; its present developments and why Chicago is such a great transport destination.

video

The “feeling” is at the heart of passenger experience and satisfaction

20 June 2023 | By Holly Miles, Karen W. Ellis

Watch this exclusive interview with the Chief Customer Experience Officer of San Antonio International Airport, Karen Ellis.

news

JFKIAT to enhance passenger experience at Terminal 4

19 June 2023 | By International Airport Review

JFKIAT announced they are deploying an Auto Bag Drop and Next Generation Kiosk self-service technology to enhance passenger experience.

news

Changi Airport and Jewel launches year-long shopping campaign with luxurious prizes

16 June 2023 | By International Airport Review

More than 20 new stores have been established in Changi and Jewel Changi Airport, infusing the retail and dining landscape with more exciting variety.

news

JFKIAT’s Pride pop-up museum at JFK’s Terminal 4

15 June 2023 | By

JFKIAT has introduced a Pride Pop-Up Museum in T4 in partnership with the LGBT Network and NYC LGBT Historic Sites Project.

article

Issue 2 2023 International Airport Review

15 June 2023 | By International Airport Review

In this 'Big Sustainability Issue' of International Airport Review we feature articles from industry experts on a range of topics including: the Airport Carbon Accreditation, net zero, indoor air quality, health and wellbeing of passengers, security, social responsibility, ingraining sustainability within your culture and passenger experience, plus an In-Depth Focus…

news

MIA earns global ACI accreditation for accessibility

13 June 2023 | By International Airport Review

Miami International Airport has been accredited by Airports Council International (ACI) with the Accessibility Enhancement Accreditation programme.

video

Discussing Hong Kong’s kick-restart to air travel with Vivian Cheung

13 June 2023 | By International Airport Review

Watch this exclusive interview with the Chief Operating Officer of Hong Kong Airport Authority, which took place at PTE 2023.

article

Keflavik Airport enhances transfer passenger experience with Veovo’s Queue Balancer

12 June 2023 | By Veovo

Keflavik Airport, Iceland's main gateway, has successfully implemented Veovo's Queue Balancer solution to optimise passenger flow and improve the transfer experience at its border control.

news

BER Traveller facial recognition replaces boarding pass, at Berlin Airport

12 June 2023 | By International Airport Review

The digital facial recognition service will be a form biometric access control for select airlines, including Lufthansa Group Airlines Lufthansa, and Eurowings’ HON Circle Members

article

Leading the way into an autonomous future

9 June 2023 | By Heather Shelbrack

Heather Shelbrack, Deputy Aviation Director for Public Relations for the City of Phoenix Aviation Department, details the new autonomous vehicle services, which offer a sustainable mode of travel between the city and the airport.

news

Mumbai International Airport launches exclusive valet services from Terminal 2

8 June 2023 | By International Airport Review

CSMIA has launched its dedicated valet services at the Multi-Level Car Parking (MLCP), promoting an extraordinary and effortless travel experience for all.

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