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Passenger experience and seamless travel

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J.D. Power ranks MIA best mega airport in Florida

16 November 2023 | By Miami International Airport

The global gateway places fourth overall in North America for traveller satisfaction.

article

Changes to airports’ passenger experience – now and in the future

16 November 2023 | By Michael Eggenschwiler | CEO | Hamburg Airport

In this exclusive article, written by Hamburg Airport’s CEO, Michael Eggenschwiler, Michael writes about the changes to airports’ passenger experience, from both a past and future standpoint.

news

Google Maps Indoor Live View lands at Sydney Airport

14 November 2023 | By International Airport Review

Google has launched Indoor Live View at Sydney Airport, just in time for the Christmas travel rush, in a first for an Australia airport.

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Ford International Airport joins Hidden Disabilities Sunflower programme

14 November 2023 | By International Airport Review

The Gerald R. Ford International Airport is proud to announce its participation in the Hidden Disabilities Sunflower programme.

video

Making waves in Fraport Slovenia’s recovery

14 November 2023 | By Chunekshi Wimalasuriya, Urska Binter

Urska Binter, Head of Commercial at Fraport Slovenia discussed some of the challenges for Fraport Slovenia in trying to get to full recovery.

news

Oakland International Airport prepares for Thanksgiving holiday travel

13 November 2023 | By International Airport Review

Oakland International Airport projects that over 360,000 passengers will pass through during the eleven-day Thanksgiving travel period.

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Christmas and winter markets open at Munich Airport Center

10 November 2023 | By International Airport Review

Munich Airport Center (MAC) Forum will have opened their beloved Christmas and winter market will open its doors.

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Phoenix Sky Harbor International Airport launches green curb programme

9 November 2023 | By International Airport Review

Phoenix Sky Harbor International Airport shows commitment to being a leader in the industry with sustainable solutions to improve the passenger experience with the new Green Curb programme.

news

Study says Miami International Airport has shortest security wait time in Florida

9 November 2023 | By International Airport Review

Miami International Airport has shortest average security wait time in Florida according to a study by travel industry publication PlanetWare.

news

Ontario International Airport introduces Simplified Arrival to automate international arrivals

8 November 2023 | By International Airport Review

Wait times for arriving international passengers are being reduced at Ontario International Airport thanks to the new technology, Simplified Arrival.

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Brisbane Airport joins trade mission to China to boost Australian tourism

6 November 2023 | By International Airport Review

Brisbane Airport Corporation CEO Gert-Jan de Graaff has flown to China as part of a high-level trade delegation.

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Peak summer months at Europe’s airports drive strong recovery, says ACI Europe

6 November 2023 | By International Airport Review

ACI EUROPE releases its air traffic report for September and the third quarter (Q3) of 2023 - a peak period for European passenger traffic.

news

Refreshed Singapore Changi Airport’s Terminal 2 fully reopens

2 November 2023 | By International Airport Review

After three and a half years of engineering works, Terminal 2 has reopened, restoring four-terminal operations at Changi Airport.

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Total restroom makeover coming to Miami International Airport

1 November 2023 | By International Airport Review

Miami International Airport’s 207 public restrooms are scheduled for a total makeover by 2030

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Issue 4 2023 International Airport Review

1 November 2023 | By International Airport Review

In this issue of International Airport Review we feature articles from industry experts on a range of topics including: future-proofing airport infrastructure, construction & design, green energy, automation, health and safety, wayfinding and passenger experience, plus an In-Depth Focus supplement on baggage innovation.

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Passenger experience and seamless travel