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Digital transformation

Smart air traffic control tower to go up at Changi Airport courtesy of a UK company

22 November 2017 | By International Airport Review

A British air traffic control provider will develop a smart digital tower prototype at Singapore’s Changi Airport, the biggest so far trialled.

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Transforming ATC operations in Singapore

28 September 2017 | By Ho Wei Sean - Head of the Centre of Excellence for the Air Traffic Management Programme Office at the Civil Aviation Authority of Singapore

Ho Wei Sean, Head of the Centre of Excellence for the Air Traffic Management Programme Office at the Civil Aviation Authority of Singapore, explores the concept of a Smart Digital Tower for Changi Airport that provides the opportunity to transform and better serve traffic demand for Changi’s busy operations.

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Remote tower live trials at medium/large international airports

15 September 2017 | By Neil Bowles

Physical control towers have been associated with Air Traffic Control (ATC) since the need to observe and direct aircraft first arose. These towers are the most visible part of the ATC system but a new generation of technology is changing the way these services are provided at airports, writes Neil…

article

Digital transformation and its effect on the passenger: Creating a travel eco-system

2 July 2017 | By Georg Baust | Senior Consultant | Lufthansa Consulting

Currently, the aviation industry is advancing to a place where companies see themselves not just as an airport or an airline, but more a mobility or travel eco-system. Georg Baust, Managing Consultant at Lufthansa Consulting, explores the new avenues that are available to the sector to provide a ‘door-to-door’ travel…

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Exclusive: Heathrow on expansion and the digital revolution

20 June 2017 | By International Airport Review, Jonathan Coen | Customer Relations and Service Director | Heathrow Airport

International Airport review speaks exclusively to Heathrow's Jonathan Coen about finding ways to ensure passenger satisfaction in the digital age.

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60 seconds with Steve Anderson, NATS Head of Airport Transformation

20 June 2017 | By Steve Anderson | Head of Airport Transformation | NATS

Steven Anderson, Head of Airport Transformation details the concept of a digital air traffic control tower in an exclusive interview for International Airport Review.

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Control without boundaries – the rise of the digital remote tower

13 June 2017 | By Steve Anderson | Head of Airport Transformation | NATS

Introducing the digital remote tower to airports as NATS' Head of Airport Transformation offers an insight into an exciting new project undertaken with London City.

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London City and NATS introduce the UK’s first digital ATC tower

25 May 2017 | By International Airport Review

London City Airport has announced it is to become the first UK airport to build and operate a digital air traffic control tower, with a multi-million pound investment in the technology.

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MAG drives digital transformation through ServiceNow implementation

4 May 2017 | By International Airport Review

Manchester Airports Group (MAG) has been working with Fruition Partners to implement ServiceNow to provide a completely new IT support service.

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Airport digital transformation: Laying the foundations

19 January 2017 | By Nikolaos Papagiannopoulos

As the world economy is entering the fourth industrial revolution, which signals a major shift from the service economy to the experience economy, airports realise the need to transform their role from simple enablers of air travel to participators in the travel process and active promoters in its inception, planning…

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dnata selects Avaya to drive digital transformation in customer experience

17 October 2016 | By International Airport Review

Avaya to provide cloud services for dnata in a five-year, multimillion-dollar agreement...

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Digital transformation