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How airports can use mobile apps to improve passenger loyalty

22 September 2022 | By Rezcomm

We share the key benefits of mobile apps for airports and their passengers and discuss how they can be used to improve passenger loyalty.

news

Kelowna Airport prepares for major terminal expansion project

20 September 2022 | By International Airport Review

Kelowna International Airport has announced a future Air Terminal Building Expansion Project, to improve issues at its existing terminal building with overcapacity of passenger numbers.

article

Baggage operations at London City Airport

19 September 2022 | By Alison FitzGerald

Alison FitzGerald, Chief Operating Officer at London City Airport, tells International Airport Review about the airport’s unique baggage handling operations, which they choose to insource, rather than outsource.

news

ICN wins top level of ACI Customer Experience award

16 September 2022 | By International Airport Review

Incheon Airport has become the first airport in the world to achieve this highest level of Airports Council International Customer Experience accreditation.

podcast

Episode 11 – Reimagining Airports

16 September 2022 | By Holly Miles, International Airport Review

In this episode we speak to five airport experts who will be speaking at the International Airport Summit 2022

news

BIA records almost three million passengers during H1 2022

14 September 2022 | By International Airport Review

During the first half of 2022, Bahrain International Airport experienced almost three million passengers passed through the airport hub.

article

What’s in store for Hamad International Airport

9 September 2022 | By Lily Mae Pacey (International Airport Review), Sujata Kumar Suri

At Passenger Terminal Expo 2022, International Airport Review Editorial Assistant, Lily Mae Pacey, sat down with Sujata Kumar Suri, Vice President of Strategy and Commercial Development at Hamad International Airport, to discuss the future passenger journey and how digital changes made during the COVID-19 pandemic are here to stay.

news

Amsterdam Airport Schiphol jobs programme reaches milestone

7 September 2022 | By International Airport Review

Amsterdam Airport Schiphol’s jobs programme has reached a major milestone over the last three years, providing help to more than 500 people to find employment.

news

Impressive summer air traffic results at Torino Airport

7 September 2022 | By International Airport Review

Torino Airport has experienced its best summer yet, surpassing the 1,250,000 passenger mark in the June to August 2022 quarter.

article

Queen Alia International Airport stands out for passenger satisfaction and service excellence

7 September 2022 | By Nicholas Claude

With customer satisfaction high on its priorities checklist, Queen Alia International Airport has gone to great lengths over the past decade to ensure its new terminal delivers a welcoming, comfortable and authentically Jordanian travel experience at the heart of the Middle East. Nicolas Claude, CEO of Airport International Group explains more.

article

In the Middle of it all: An aerial view of Middle Eastern airports

2 September 2022 | By Stefano Baronci

For International Airport Review’s Middle Eastern spotlight issue, Stefano Baronci, Director General of Airports Council International (ACI) Asia-Pacific, gives an overview of the airports in this region.

article

EASA ends ‘cargo-in-the-cabin’ flights – what now?

31 August 2022 | By Steve Gill

For International Airport Review, Steve Gill, Managing Director of Bournemouth Airport, gives his analysis on the move by EASA, the biggest news in the European freight sector in years.

video

In conversation with Kirk Goodlet, Director, Facilitation and Product Development, Winnipeg Airports Authority

26 August 2022 | By Kirk Goodlet

At Passenger Terminal Expo, we caught up with Kirk Goodlet, Director, Facilitation and Product Development, Winnipeg Airports Authority.

video

Trends to watch in air travel: Roberto Castiglioni

26 August 2022 | By Roberto Castiglioni

At Passenger Terminal Expo in Paris, we spoke with Roberto Castiglioni and Accessible Air Travel Evangelist and asked him the question: “What is the number one upcoming trend to watch in air travel this year?” Roberto said the trend is patience. He said we have a number of months of…

news

New funding for critical infrastructure projects at Calgary Airport

26 August 2022 | By International Airport Review

The Government of Canada has announced to fund near CA$2 million to help Calgary International Airport with its post-pandemic recovery.

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