DXB launches constant multichannel customer contact centre
Dubai International Airport has launched a new customer contact centre that provides passengers with an always-on access to the airport’s customer service professionals anytime.
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Dubai International Airport has launched a new customer contact centre that provides passengers with an always-on access to the airport’s customer service professionals anytime.
Amsterdam Airport Schiphol explores a European aviation first, with the deployment of sustainable Taxibots to continue the airports journey towards the reduction of aircraft and flight emissions. Wilma van Dijk, Director Safety, Security & Environment at Schiphol Group, explains more.
dnata has revealed plans to expand its European footprint through the planned acquisition of the Germany-based Wisskirchen Handling Services, the exclusive operator of the Cologne Bonn Cargo Centre.
Leading global air and travel service provider to open new cargo terminal at Amsterdam Airport Schiphol, which is scheduled to become operational in 2024.
Amsterdam Airport Schiphol is set to become the first European airport to invest and utilise TaxiBots, which are special towing vehicles that enable aircraft to taxi sustainably.
Dutch aviation sector reveals a roadmap to reduce fuel consumption of taxiing and CO2, nitrogen, and particulate matter to make sustainable taxiing a standard procedure at Schiphol Airport by 2030.
The Changi Ready Taskforce has been set up to better prepare the air cargo community to meet the logistical demands of vaccine distribution.
Chris Wild, Head of Airfield Operations at Manchester Airport and founder of Aviation Action, has been appointed as chair of the charity.
By trialling a new 'taxibot', Schiphol Airport hopes to make aircraft taxiing more sustainable by limiting unnecessary fuel usage.
There will be a free bus service deployed for travelling between the Dubai Airports while the maintenance work takes place on the runway at DXB.
The certification given to GTA dnata by IATA reaffirms their commitment to safety, security, compliance and efficiency in the handling of pharmaceutical products.
With operations now in 87 airports in 13 countries, dnata adds Los Angeles International to its ground handling portfolio.
As one of the world’s largest air services providers offering ground handling, in-flight catering and cargo across five continents, dnata is no stranger to the challenges of airside operations. In an exclusive interview, Janis Balkens, dnata’s VP of Commercial at International Airport Operations, reveals how ground handlers can prepare for…
The pressure exerted on to ground handling companies is ever-increasing in today’s busy airport environment, so the question remains of how ground handlers can enhance their efficiency, whilst keeping operations safe and within budget. Whist some are turning towards automation, others are championing a joined-up approach to airside operations.
Imagine offloading over 500 passengers, their luggage, and up to 38 unit load devices (ULDs) from an Airbus A380 aircraft so it’s ready to welcome 500 more passengers, their luggage and another 38 ULDs. Now imagine doing that more than 50 times a day. In Dubai, that’s the reality for…