news
Hamad becomes first Middle Eastern airport to achieve 5-Star COVID-19 Airport Safety Rating
Following a three-day audit, Skytrax awarded Hamad International Airport with the highest airport COVID-19 safety rating.
List view / Grid view
Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
news
Pre-departure testing study commissioned by Heathrow Airport
Heathrow will have access to the testing data collected by four of its airlines for its pre-departure testing trials. The information will be used to evaluate whether pre-departure testing is robust and safe enough to replace quarantine.
news
Five PANYNJ airports receive ACI World’s Airport Health Accreditation
John F. Kennedy International, Newark Liberty International, LaGuardia, New York Stewart International and Teterboro Airports have received the accreditation.
article
How can airports use security investments to reduce operating costs?
Andreas Conrad, Head of Marketing at Qognify, discusses how Enterprise Incident Management (EIM) and next generation Video Management Systems (VMS+) can help to improve how airport incidents are managed as they unfold.
news
ACI World proposes new Airport Health Measures Audit Programme
ACI World's new proposed audit programme, to be delivered in partnership with Bureau Veritas, will support the airport industry's recovery from COVID-19.
news
COVID-19 screening centre to open at London Gatwick Airport
The facility will offer COVID-19 PCR swab tests to passengers, employees based at Gatwick and the general public, including local residents.
news
COVID-19 testing facilities to open at Dublin Airport
The two facilities, which will be operated by Randox and RocDoc, will offer the option of either a drive-through or walk-in test and PCR or LAMP testing.
article
Contactless has become the new airport buzzword
Protecting passengers and staff from COVID-19, Bangalore International Airport Limited emphasises the importance of minimising physical contact during the airport journey.
news
14 Groupe ADP airports receive ACI Airport Health Accreditation
Groupe ADP's airports in Paris, Madagascar, Turkey, Saudi Arabia, India and Croatia, among others, have been awarded the ACI accreditation.
article
Creating a touchless airport experience at Avalon Airport
Following Avalon Airport’s decision to implement touchless self-service technology – for the first time in Australia – in May 2020, International Airport Review spoke to the airport’s CEO, Justin Giddings, to find out how this technology may affect the airport experience.
news
Helsinki Airport continues Terminal 2 expansion project
The project consists of a terminal extension and development of associated outdoor areas at Helsinki Airport, including two new parking garages and a weather-protected passageway.
article
Passengers doing it for themselves at Budapest Airport
Budapest Airport’s Chief Commercial Officer, Kam Jandu, illustrates how Budapest passengers can take control of their own airport journey, even during the COVID-19 pandemic.
article
Employment best practices in airport areas
The DREAAM project was formed in 2018 to exchange employment best practices in airport areas. Alexandra Covrig, Senior Project Manager at the Airport Regions Council (ARC), explains the project’s findings.
news
LAX to accelerate Sky Way transformation project by 18 months
The transformation project is estimated to be completed 18 months ahead of schedule due to efficiencies gained by lower passenger traffic at LAX and throughout the country.
news
Abu Dhabi Airport to trial AI-powered enhanced ‘Smart Travel’ system
Abu Dhabi Airports' new enhanced system will mitigate crowding, facilitate social distancing amid COVID-19 and shorten queues.
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer