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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

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Understanding airport risk analysis solutions

9 June 2017 | By International Airport Review, Roy Manuell | Junior Editor

CGE Risk Management Solutions offer their insight in an exclusive Q&A.

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ICAO and ACI to collaborate on new airport training

9 June 2017 | By International Airport Review

ICAO's Dr. Fang Liu, and ACI's Director General Angela Gittens formalised a new agreement supporting their agencies’ future cooperation on airport training.

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Dubai Airports chooses new automated planning solution

8 June 2017 | By International Airport Review

Quintiq has been selected by Dubai Airports to plan and schedule its fixed resources at Dubai International and Dubai World Central.

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Airports welcome improvements to EU rules supporting connectivity

8 June 2017 | By Airports Council International (ACI) Europe, International Airport Review

ACI Europe welcomed the package of measures adopted today by the European Commission to further support air connectivity and move forward with the EU Aviation Strategy.

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Ottawa Becomes Launch Customer for Rockwell Collins’ ARINC cMUSE launch

6 June 2017 | By Rockwell Collins

March 2017 saw the introduction of Rockwell Collins’ ARINC cMUSE, the next-gen Common Use Passenger Processing System (CUPPS) that is cloud-native.

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New electric buses at Brisbane Airport a win/win for travellers and the environment

5 June 2017 | By International Airport Review

Brisbane Airport (BNE) is continuing its commitment to sustainability and the environment, being the first Australian airport to roll out a fleet of 11 electric buses.

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Napoli Deploys Rockwell Collins’ M Series Plus Bag Drop Units

5 June 2017 | By Rockwell Collins

Italy’s Napoli International Airport (NAP) is the first in Europe to deploy the latest Rockwell Collins M Series Plus self-service bag drop units.

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Munich | From city airport to airport city

3 June 2017 | By Dr Michael Kerkloh | President and CEO | Flughafen München GmbH

Dr Michael Kerkloh, President and Chief Executive Officer of Munich Airport, reveals the exciting expansion plans afoot for Germany’s second busiest airport.

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Facial Recognition Now in Self Service Bag Drop

2 June 2017 | By Rockwell Collins

Rockwell Collins have expanded their biometric identity services with the integration of facial recognition technology into its self-service bag drop solution.

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Assessment of 1-to-Many matching in the airport departure process

2 June 2017 | By Rockwell Collins

Rockwell Collins review two different approaches to the deployment of biometrics and their application to the airport departure process...

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What will you do in a time of self-evacuation?

31 May 2017 | By Neville Hay

In the case of an attack, it is difficult to have one set policy applicable to each and every airport. This may sound obvious. Neville Hay explains further...

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In-Depth Focus: Safely maximising airport capacity

31 May 2017 | By Bob Graham, Matthis Birenheide, Tony Licu

Capacity is at the heart of an airport’s schedule and planning, and with air traffic figures continuing to rise airports are under growing pressure to increase their capacity within existing infrastructure limits. EUROCONTROL’s Matthis Birenheide, Bob Graham and Tony Licu reveal some of the initiatives currently being used in Europe…

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The future of aviation: a definitive guide to the next 20 years

31 May 2017 | By International Airport Review

What will define the next 20 years in aviation? Which technologies, challenges, regions and innovations will shape the future of our industry? Find out here…

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5 talking points around the British Airways IT failure

31 May 2017 | By Roy Manuell | Junior Editor

An IT system failure left 300,000 passengers stranded around the world in what will be remembered as a catastrophic event for British Airways. But what really happened?

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Exclusive | Gatwick CEO, Stewart Wingate on its role in UK post-Brexit success

29 May 2017 | By Roy Manuell | Junior Editor, Stewart Wingate | CEO | Gatwick Airport

What role must Gatwick play in UK post-Brexit progress? How does Gatwick manage on the single runway? What are the greatest challenges we face in aviation? CEO Stewart Wingate speaks exclusively to Roy Manuell, Junior Editor...

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Terminal Operations