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Digitalisation

JFKIAT to enhance passenger experience at Terminal 4

19 June 2023 | By International Airport Review

JFKIAT announced they are deploying an Auto Bag Drop and Next Generation Kiosk self-service technology to enhance passenger experience.

news

UrbanV and SITA partner to provide digital solutions for Rome Vertiports

14 June 2023 | By International Airport Review

Their partnership will see a a digital-first passenger experience for UrbanV’s vertiports in Rome, which will kickstart construction in 2024.

article

Heydar Aliyev International Airport partners with TAV Technologies

12 June 2023 | By TAV Technologies

TAV Technologies will implement its slot allocation and travel document authorization solutions at Heydar Aliyev International Airport in Azerbaijan.

news

BER Traveller facial recognition replaces boarding pass, at Berlin Airport

12 June 2023 | By International Airport Review

The digital facial recognition service will be a form biometric access control for select airlines, including Lufthansa Group Airlines Lufthansa, and Eurowings’ HON Circle Members

webinar

Artificial Intelligence to automate the unidentifiable luggage search process

26 May 2023 | By Idemia

Watch this webinar to hear from Anne Folgoas, Julien Giannucci and Laurent Ismert as they introduce “RecoPhoto”, an innovative AI-powered project helping Air France’s operators identify bags that have lost their physical tags at Paris Charles de Gaulle (CDG) airport.

article

Innovation and customer experience as levers for transformation

26 May 2023 | By Amparo Brea

In Issue 1 of International Airport Review, Amparo Brea, Director of Innovation, Sustainability & Customer Experience at Aena, shares how the operator is harnessing digital solutions to innovate and evolve passenger experience, driving the concept beyond today’s standards.

whitepaper

Symphony Airport Terminal

18 May 2023 | By Aviation & Airports International Corp

Symphony’s airport terminal design builds upon legacy systems in an innovative approach offering an efficient interface with passenger, aircraft, and operations.

article

The highway to the digital sky: A deep-dive into the SESAR project part 2

17 May 2023 | By Mariagrazia La Piscopia

In part 2 of this exclusive mini-series, Executive Director of SESAR Deployment Manager (SESAR DM), Mariagrazia La Piscopia, talks about the SESAR project.

article

Inspiring Brazilian airports with one single airport for everyone

12 May 2023 | By Anderson Pinheiro, Fabio Marques, Lucas Afonso, Neuza Wagner, Pablo Diego Rodrigues Barbosa, Sarah Galhardo

Zurich Airport Brasil tells International Airport Review how they are working to make their airports more accessible for all passengers and provide them with a first-class service.

article

The highway to the digital sky: A deep-dive into the SESAR project part 1

10 May 2023 | By Mariagrazia La Piscopia

Executive Director of SESAR Deployment Manager (SESAR DM), Mariagrazia La Piscopia, talks exclusively to International Airport Review about the SESAR project. She discusses the importance of reducing flight emissions right now rather than wait for next generation aircraft and SAF.

video

Even one minute extra dwell time means passengers spend more in airport retail

8 May 2023 | By International Airport Review

Luigi Battuello, Head of Non-Aviation Business Development at SEA Milan Airports spoke about how the smart security technology implemented at Milan Linate Airport helps process passengers quicker. He discusses consumer behaviours and how modern passengers are generally better informed.

news

Hong Kong Airport opens first autonomous store, travelwell

3 May 2023 | By International Airport Review

Hong Kong International Airport (HKIA) has unveiled an autonomous convenience store, travelwell, which offers instant grab-and-go purchases. It advances the airports seamless travel experience for their passengers.

article

The cure to travel anxiety: Curating an informed passenger journey

1 May 2023 | By Jai Ferrell

For International Airport Review's Issue 1, 2023, Jai Ferrell, Chief Commercial Officer & Deputy General Manager, Hartsfield-Jackson Atlanta International Airport (ATL) outlines ways in which airports can influence their passengers and their experience.

article

Promoting seamless travel at Narita International Airport with Face Express One ID

28 April 2023 | By Tatsuya Narukiyo

In Issue 1 of International Airport Review, Tatsuya Narukiyo, Chief of Digital Transformation Development and Corporate Planning Division at Narita International Airport, explains how they are raising the passenger experience and promoting operational efficiency with their Face Express facial recognition programme.

news

Cost-of-living crisis may fuel rise in cyber crimes

27 April 2023 | By International Airport Review

In a report published by Bridewell, the ‘Cyber Security in CNI: 2023’, there is a predicted 34% rise in cyber crime due to the cost-of-living crisis.

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Digitalisation