Seamless Travel In-Depth Focus 2017
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Posted: 29 November 2017 | International Airport Review | No comments yet
To make seamless travel a reality, it is important for airports to collect, manage and share key real-time information about the passenger journey and about their own key assets such as security checkpoints and staff…
- Dublin Airport: Going beyond to deliver a seamless travel experience
Dublin Airport is seeing a continued positive trend in passenger numbers. John Seely, the airport’s Technology Projects Manager, explains here that creating a seamless and enjoyable travel experience is at the heart of everything the airport concentrates on for its customers. - Morphing emerging tech into seamless travel experiences
Brian Cobb, Vice President of Customer Experience at Cincinnati / Northern Kentucky International Airport (CVG), explores how the airport is integrating non-traditional tech into the aviation ecosystem. - One ID: Preparing for end-to-end seamless travel across borders
Seamless passenger flow is a hot topic in passenger facilitation and although the industry has started to develop and implement this, preparation for the next phase cannot wait; a digital identity to be used globally. Here Annet Steenbergen, Chair of IATA’s Passenger Facilitation Working Group, aims to set out a possible blueprint for secure and efficient global cooperation between airport stakeholders.
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