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Annet Steenbergen

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Aruba Airport is the NEXTT big thing for IATA and ACI

The Aruba Happy Flow is the first 100 per cent…

5 November 2018 | By

The Aruba Happy Flow is the first 100 per cent self-service passenger experience, based on traveller-centric biometric technology, from kerb to boarding. It was developed by three operational partners; The Government of Aruba, Aruba Airport Authority and KLM, in cooperation with developing partners Vision-Box, Schiphol Group and the Dutch Government,…

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One ID: Preparing for end-to-end seamless travel across borders

Seamless passenger flow is a hot topic in passenger facilitation…

7 December 2017 | By

Seamless passenger flow is a hot topic in passenger facilitation and although the industry has started to develop and implement this, preparation for the next phase cannot wait; a digital identity to be used globally. Here Annet Steenbergen, Chair of IATA’s Passenger Facilitation Working Group, aims to set out a…

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Seamless Travel In-Depth Focus 2017

To make seamless travel a reality, it is important for…

29 November 2017 | By

To make seamless travel a reality, it is important for airports to collect, manage and share key real-time information about the passenger journey and about their own key assets such as security checkpoints and staff...

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