Seamless Travel In-Depth Focus 2017
Posted: 29 November 2017 | International Airport Review | No comments yet
To make seamless travel a reality, it is important for airports to collect, manage and share key real-time information about the passenger journey and about their own key assets such as security checkpoints and staff…
- Dublin Airport: Going beyond to deliver a seamless travel experience
Dublin Airport is seeing a continued positive trend in passenger numbers. John Seely, the airport’s Technology Projects Manager, explains here that creating a seamless and enjoyable travel experience is at the heart of everything the airport concentrates on for its customers. - Morphing emerging tech into seamless travel experiences
Brian Cobb, Vice President of Customer Experience at Cincinnati / Northern Kentucky International Airport (CVG), explores how the airport is integrating non-traditional tech into the aviation ecosystem. - One ID: Preparing for end-to-end seamless travel across borders
Seamless passenger flow is a hot topic in passenger facilitation and although the industry has started to develop and implement this, preparation for the next phase cannot wait; a digital identity to be used globally. Here Annet Steenbergen, Chair of IATA’s Passenger Facilitation Working Group, aims to set out a possible blueprint for secure and efficient global cooperation between airport stakeholders.
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16 Oct 2025 | 14:00 PM BST | FREE Virtual Panel Discussion
Join us for this interactive session where industry leaders will explore how airports are adapting to the needs and values of Gen Z, the first truly digital-native, socially conscious, and tech-savvy generation.
What You’ll Learn:
- What drives Gen Z travel decisions, and how to respond
- How to harness digital tools, social media, and mobile-first strategies
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- Real-world examples from leading airports that are successfully engaging younger travellers
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