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Quebec City Jean Lesage International Airport (YQB)

 

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Do you know who an airport’s primary customer is?

10 October 2019 | By

Travel agent, passenger, shareholder or legislator, no matter what the answer is, Gaëtan Gagné, Former President and CEO of Aeroport de Québec Inc, says knowing who your primary customer is will help you to define what expectations you must fulfill. As a result of this, YQB built a business strategy…