Emanuele Calà, Head of Innovation and Quality at Aeroporti di Roma, details the passenger-focused approach that has taken a pivotal role during the pandemic, and the use of real time data at different points in the airport journey to truly capture passenger mood.
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The test results are available in only 30 minutes and the scheme is intended to be rolled out to other airports in the long-term.
The Chilean capital’s air terminal, Santiago Airport, has begun its efforts to become a net-zero carbon emissions airport by 2050.
A season of widespread upheaval across the European airline sector has caused potential buyers of Italy's troubled Alitalia to hesitate, according to the nation's economic development ministry.