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Passenger experience: Delta, pioneering a seamless experience

20 July 2019 | By

In December 2018, Delta – in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration – unveiled the first biometric terminal in the United States. In a growing world that’s getting increasingly complicated, airports and airlines are turning to technology to streamline…

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Baggage check-in with I-drop – innovative and easy to use

22 January 2016 | By

Consistent growth in air traffic means that everything is getting faster. More and more passengers have to be checked-in within shorter timeframes while service and security expectations are rising. In order to optimise passenger handling, Johannes Scharnberg, Director of Aviation at Germany’s fifth-largest airport – Hamburg – explains that it…

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