Heathrow Airport has launched super-fast Wi-Fi for passengers
Posted: 9 April 2019 | International Airport Review | No comments yet
Passengers can now browse the web with speeds up to 100 MBPS, as the airport strives to improve the passenger experience.


Heathrow has launched a fast speed Wi-Fi service at the airport. In partnership with Boingo, passengers at all Heathrow terminals are now able to enjoy the new Wi-Fi experience with up to 100 MBPS (megabytes per second) speeds.
Wi-Fi in the airport has become integral to the passenger experience, making the terminal a place to visit, and a place passengers want to stay. Whether it’s booking last-minute travel insurance, pre-ordering groceries for the return home or streaming cartoons to keep children entertained, passengers will have no time limit when browsing on Wi-Fi at the airport.
The new service uses Passpoint technology to deliver a next generation, secure Wi-Fi experience and will enable travellers to seamlessly roam between Wi-Fi and cellular for a better-connected experience. Investments have been made to upgrade the wireless network across the airport, ensuring bandwidth capacity, and Boingo has installed two new high-speed internet links at the airport as part of the service overhaul.
Passengers who are already members of the Heathrow Rewards loyalty programme can earn 100 points by signing in to the new Wi-Fi with their Rewards account.
John Arbuckle, Head of Property at Heathrow, said: “Whether passengers are streaming, browsing or working on the go, we’re excited to improve their connectivity experience with the latest generation of Boingo’s Wi-Fi. This is just one of many initiatives that Heathrow has invested in to serve and delight our 80 million passengers, making Heathrow a world-class airport.”
Dawn Callahan, Chief Marketing Officer at Boingo, commented: “Passpoint is a Wi-Fi game changer that facilitates a seamless, secure and fast connected experience for Heathrow passengers. We’re proud to introduce the technology at the busiest airport in Europe and launch easy-to-use, high-speed Wi-Fi that travellers now expect.”
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Aeronautical revenue, Passenger experience and seamless travel, Terminal operations, Wi-Fi