What does innovation look like for Heathrow?
Posted: 13 December 2023 | Chunekshi Wimalasuriya, Steve Armitage | No comments yet
Heathrow’s Head of Design Technology & Innovation, Steve Armitage, stresses the importance in testing safe innovations for the future developments of airports.
International Airport Review had the chance to attend the World Aviation Festival in Lisbon, Portugal. At the conference, we had the opportunity to chat with Heathrow Airport’s Head of Technology Design & Innovation, Steve Armitage.
Here Steve discusses how his role benefits the airport, and stresses the importance in testing safe innovations for the future developments of airports.
Follow us for more behind the scenes content on:
Twitter: @IntAirport
LinkedIn: International Airport Review
Is your airport turning experience into competitive advantage? Join our virtual panel to learn how top airports are using passenger satisfaction to boost performance.
7 Aug 2025 | 13:00 PM BST | FREE Virtual Panel Discussion
Discover how airports like Luton and Liverpool are transforming the passenger journey through smart technology and operational innovation, driving loyalty, increasing revenue, and gaining a true competitive edge.
What You’ll Learn:
- How to turn great passenger experience into higher non-aeronautical revenue
- Practical ways to reduce congestion and boost efficiency with real-time data
- How leading airports are investing in tech to personalise and streamline the journey
- How to futureproof your airport operations through experience-driven strategies
Don’t miss your chance to learn from the airports leading the passenger-first transformation – Register Now – It’s Free!
Related topics
Communication Technology, Digital transformation, Innovation, New technologies, Terminal operations
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer