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Using intelligent chatbots to drive user engagement

Posted: 18 January 2018 | | No comments yet

In this modern world where scientific and technological breakthroughs occur on an almost daily basis, the line between what was once considered science-fiction and science-fact is becoming increasingly blurred.

 One area where this is particularly evident is in the field of artificial intelligence. We’re still someway off the complexity of AI the world was introduced to decades ago in classic sci-fi such as 2001: A Space Odyssey’s HAL 9000. But in the coming years, and even months, the world is going to be transformed for the better by this incredible phenomenon.

One area where AI has been successfully established is in the world of aviation with an increasing number of airports and airlines looking to chatbots to increase the efficiency of the service they provide to their clients. Using modern know-how and combining it with Chatbot technology and AI, airports can offer better service to passengers, whilst reducing operational costs and expenditures.

The time is now for airports and airlines to get onboard with chatbot technology, as the concept truly begins to take off.

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