What excites Millennials in an airport environment?
Posted: 10 July 2023 | Holly Miles, Iskandar Mizal Mahmood | No comments yet
Watch this exclusive interview with the Managing Director of Malaysia Airports Holdings Berhad.
At the ACI Asia Pacific Regional Assembly, International Airport Review caught up with Iskandar Mizal Mahmood, Managing Director of Malaysia Airports Holdings Berhad to talk about their people strategy, the challenges around addressing mental health in a professional environment where people do not want to admit they are having difficulties, innovative recognition programmes like the “On the spot” Award, 50-60% of Malaysia Airport’s workforce are Millennials, and his priorities going forward in terms of building a happy, engaged and diverse workforce.
Watch the exclusive interview now!
Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.
16 Oct 2025 | 14:00 PM BST | FREE Virtual Panel Discussion
Join us for this interactive session where industry leaders will explore how airports are adapting to the needs and values of Gen Z, the first truly digital-native, socially conscious, and tech-savvy generation.
What You’ll Learn:
- What drives Gen Z travel decisions, and how to respond
- How to harness digital tools, social media, and mobile-first strategies
- How sustainability, inclusivity, and personalised experiences shape Gen Z’s airport expectations
- Real-world examples from leading airports that are successfully engaging younger travellers
Don’t miss your chance to learn from the airports leading this change – Register Now – It’s Free!
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