The value of data for airports: Goutam Kundu voxpop
Data is knowledge and knowledge is power.
At Future Travel Experience 2022 in Las Vegas, Goutam Kundu, Executive Vice President and Chief Information and Digital Strategy Officer of Metropolitan Washington Airports Authority answers the question ‘what is the biggest opportunity for airports right now?’ Goutam said it is to understand the value of data and the more airports realise this is a golden opportunity – the better. It helps you do three things according to Goutam: Connect with passengers and digitally engage; add value to those interactions; and help us find the next big thing.
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