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Passenger experience and seamless travel

Delvene Cockatoo-Collins at Brisbane Airport. CREDIT: Brisbane Airport.

New artwork welcomes visitors to Brisbane Airport

18 December 2023 | By

Travellers entering Brisbane Airport’s International Terminal will first encounter an artwork crafted by First Nations designer Delvene Cockatoo-Collins.

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Going above and beyond for a passenger creates unforgettable moments with April Laukaitis

18 December 2023 | By April Laukaitis, International Airport Review

Watch this exclusive interview with Customer Service Agent, April Laukaitis, who tells her story of providing personalised customer service which really made someone's day.

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Syracuse Hancock International Airport unveils new automated retail lounge

15 December 2023 | By International Airport Review

Syracuse Regional Airport Authority (SRAA) unveiled a new automated retail lounge at Syracuse Hancock International Airport (SYR).

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Innovation orchestration at Los Angeles World Airports with Ian Law

15 December 2023 | By Holly Miles, Ian Law

Watch this exclusive interview with the Chief Digital Transformation Officer of LAWA.

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Curb to Gate: Smart Airports Report 2023

13 December 2023 | By International Airport Review

Read this exclusive free report on the smart technology shaping the airports of tomorrow.

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27 new stores now open at Kansai Airports

11 December 2023 | By International Airport Review

Kansai Airports has announced 27 stores are selected for the international departure area of Kansai International Airport Terminal 1.

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Report: Getting on the runway to growth

8 December 2023 | By AeroCloud Systems

Around the world, airports are still adapting to the post-covid reality. For some, this means responding to the boom in air travel. At the same time, others are still recovering from those difficult years.

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Port Authority for NY and NJ hosts training event for disabled individuals

7 December 2023 | By International Airport Review

The Port Authority of New York and New Jersey hosted a training for individuals with intellectual and developmental disabilities.

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Creating a seamless experience for passengers and staff at Pittsburgh International Airport

6 December 2023 | By Christina Cassotis | CEO | Pittsburgh Airport, Holly Miles

Christina Cassotis, CEO of Allegheny County Airport Authority talks exclusively to International Airport Review about the airport's achievements.

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Sydney Airport modernises operations with Veovo’s advanced technology platform

5 December 2023 | By Veovo

The new airport operational database (AODB) and flight information display solutions streamline operations, so flights and passengers can go smoothly.

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Ocupa AeroCultural: Salvador Bahia Airport’s pioneering initiative reinforces diversity agenda in Black Awareness Month

5 December 2023 | By International Airport Review

Ocupa AeroCultural at Salvador Bahia Airport celebrated cultural diversity during the month of Black Consciousness.

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Seven million passengers welcomed at Belgrade Airport

4 December 2023 | By International Airport Review

Belgrade Airport welcomed its seven millionth passenger for the year 2023 and exceeds the number of passengers in 2019.

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Australia’s Darwin Airport launches new phase of ‘aertropolis’* expansion

1 December 2023 | By International Airport Review

Australia’s first airport resort launches on 05 December 2023, following the integration of two existing airport hotels at Darwin Airport.

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Digital transformation: Modernise and digitise

1 December 2023 | By Christopher Summers

Chris Summers, IT Project Manager at Austin-Bergstrom International Airport, outlined in Issue 3, how digital transformation aids airports’ quest for sustainability.

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Nashville International Airport introduces free short-term parking in terminal garages

30 November 2023 | By International Airport Review

The airport announced plans to implement complementary/reduced-rate short term parking to reduce congestion.

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Passenger experience and seamless travel