The new electric vehicles are able to carry up to seven passengers through the terminals quickly, efficiently and safely, improving mobility through the airport.
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When considering passenger experience, consideration must be given to design and flow, the efficiency of checkpoint areas and the usefulness of apps and digital services if airports want to satisfy the modern day passenger. This In-Depth Focus explores some current passenger experience developments and opportunities...
We speak exclusively to Special Mobility's Frank Bod on the challenges we face with respect to the PRM passenger in airports.