During the inaugural session of the Industry Consultative Forum, ACI World and four of its member airports presented their views on the technological challenges that are currently facing aviation.
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Changi Airport Group (CAG)
Following the detection of COVID-19 cases in its workforce and subsequently temporarily shutting down its passenger terminals, CAG has increased the safety measures that are in place throughout Changi Airport in order to protect staff, passengers and the community.
As part of International Airport Review’s exclusive series, the Managing Director of Airport Operations Management at Singapore Changi Airport, Jayson Goh, explains how having a zero-contact terminal is a key part of several measures which are ensuring the safety of both passengers and airport staff.
Changi Airport's passenger terminals and Jewel will be temporarily closed to members of the public as a result of the detection of COVID-19 cases in its workforce.
Changi Airport's Safe Travel Concierge service will help to ease passengers' anxieties about travelling by providing easy access to all of the relevant information and necessary booking services.
The report outlines the recommended practices to ensure that all vaccine transportation by air meets the highest standards of speed, security, reliability and transparency.
The Changi Ready Taskforce has been set up to better prepare the air cargo community to meet the logistical demands of vaccine distribution.
The introduction of the air travel bubble for quarantine-free travel between Hong Kong and Singapore has been outlined as a positive and important first step to travel recovery.
Infrared screens, ultraviolet and iris recognition technology are some of the new health and safety initiatives being deployed at Changi.
As a result of the unprecedented impact of COVID-19, Singapore Changi Airport has suspended the construction of its new Terminal 5.
The digital factory will act as a base for the development, experiment and launch of new digital products and services for Changi Airport Group.
In a bid to increase capacity and improve the passenger experience, expansion works will begin at Changi Airport at the end of January 2020.
This investment comes as part of CAG's efforts to upskill its employees in preparation for the company's digital transformation.
Changi Airport Group will collaborate with multiple companies to support the air cargo community and pursue CEIV Fresh certification.
Multi-party partnership between Changi Airport Group, Busan Metropolitan City, Korea Airports Corporation, Eastar Jet, Jeju Air and SilkAir paves way for collaboration to promote travel and trade between Singapore and South Korea.