Digital & automation
Discover how digital transformation, automation, data analytics and connected technologies are reshaping airport operations, improving decision-making, enhancing passenger experiences and supporting greater efficiency, resilience and long-term operational performance.
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Digital & automation
NewsPicture of the week: Miami International Airport launches AI-powered cargo community system to cut truck congestion and emissions
Miami International Airport has introduced a shared digital platform for its cargo community, developed by Kalé, aimed at improving planning, reducing waiting times and lowering emissions across one of the world’s busiest freight gateways.
ArticleFuture-proofing airports: frictionless travel to redefine the passenger experience
Daniel Biondi examines how leading hubs are using technology to deliver smoother journeys, stronger security and new commercial opportunities.
NewsMunich Airport LabCampus opens TUM Convergence Center and RoboGym to advance AI and robotics research
The Technical University of Munich has launched a new interdisciplinary centre at LabCampus, bringing a humanoid robotics training facility to an airport-based innovation hub.
OpinionWhy the future airport operations centre needs both AI and human oversight
From turnaround management to predictive maintenance, AI is already moving from experimentation to daily operations at Rome Fiumicino, but human judgement remains essential for safety, accountability and resilience.
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More Digital & automation
NewsBirmingham Airport explores personalisation and staff support for AI customer assistant BABS
Birmingham Airport’s AI assistant, developed with Hello Lamp Post, now handles thousands of passenger enquiries, with personalisation, new integrations and colleague-facing support under consideration.
NewsPicture of the week: Auve Tech autonomous shuttle operates without onboard safety operator at Tallinn Airport in European first
Auve Tech has removed the onboard safety operator from its MiCa autonomous shuttle service at Tallinn Airport. The shuttle now supports Magnetic MRO’s daily airside transport of employees and equipment under remote supervision.
OpinionOpen innovation in airports: The hard part isn’t finding ideas
George Ioannou, King Salman International Airport’s Director of Innovation, argues airports must focus on adopting and scaling open innovation rather than sourcing ideas.
NewsPicture of the week: Pittsburgh International Airport to trial four-legged Skild AI robots in Airside Terminal under xBridge programme
Pittsburgh International Airport is using its xBridge innovation programme to test autonomous quadruped robots in the Airside Terminal. The trial will assess whether the technology can support environmental monitoring, terminal operations and, potentially, security and delivery functions.
InterviewHow Heathrow is approaching digital transformation
Steve Armitage, Head of Technology, Design & Innovation at Heathrow Airport, outlines Heathrow’s pragmatic approach to digital transformation.
NewsZurich Airport runs automated shuttle buses without safety driver on board
Zurich Airport has reached a milestone in its automated driving pilot, with two shuttle buses now operating without a safety driver and monitored from a remote cockpit.
ArticleDesigning smoother airport journeys through data-driven insights
Airports have never lacked data. The real challenge is joining it up and using it to transform the passenger journey from check-in to gate.
OpinionWhy we need to stop talking about AI pilots
As airports navigate the complex landscape of digital transformation, the most valuable insights often come from the deployments that didn’t go as planned.
ReporteReport - The orchestrated airport: Transitioning from connected to intelligent operations
This eReport explores how airports can move from siloed automation to system-wide Total Airport Management, unlocking capacity gains without new terminal construction.
InterviewRedefining what it means to be an airport: Pittsburgh Airport CEO, Christina Cassotis
Holly Miles sat down with Christina Cassotis, winner of IAR’s Airport Leader of the Year in 2025, to discuss how they are challenging conventional thinking, redefining the role of an airport and why the industry’s future depends on bolder leadership.
VideoInside one of the world’s most automated airports: Hong Kong’s AI revolution
International Airport Summit speaker and CEO Vivian Cheug shares a sneak peak into what she will discuss at the International Airport Summit 2026.
ArticleBuilding the data foundation for a predictive airport
Every airport wants to move from firefighting disruption to predicting it, yet most are held back by fragmented systems and incomplete data foundations. International Airport Review explores what is possible once a robust foundation is built.
AirportsComputer vision and AI overlays at scale: building the foundations for real-time airport operations
Chris Crist, Chief Information Officer shares Hartsfield-Jackson Atlanta International Airport’s computer vision journey, evaluating how to move from isolated pilots to enterprise-scale AI capabilities.
NewsSalvador Airport upgrades virtual assistant with generative AI
The airport’s new AI-powered assistant delivers real-time travel information through natural conversations across multiple digital channels.
ArticleAgentic AI in airports: from assistive tools to autonomous airport orchestrators
Agentic AI is redefining airport operations in 2026, moving from reactive tools to autonomous systems that optimise turnaround, enhance passenger experience and unlock new commercial opportunities.
ArticleWhy airports must learn to implement innovation, not just imagine it
Justin Erbacci, Director General of ACI World, spoke to Holly Miles about why culture, leadership and shared accountability for innovation are essential if airports are to modernise safely while meeting rising operational and workforce pressures.